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"Une expérience décevante pour un hôtel 5 étoiles Nous avons quand même pû passer une bonne semaine dans l'ensemble, et nous avons profité de notre séjour malgré plusieurs problèmes pour un hôtel 5 étoiles. Nous avons trouvé des fourmis dans notre chambre, ce qui a déjà été décevant. Encore plus surprenant, nous avons aussi trouvé des fourmis dans un verre que nous avions commandé. Ce n'est tout simplement pas acceptable à ce niveau d'établissement et ce n'est certainement pas ce à quoi vous vous...

"Kamer zag er prima en schoon uit. Personeel was vriendelijk en het ontbijt zeer uitgebreid."

"Clean rooms and exceptionally kind staff"

"hotel is very clean and well maintained. The gardens are lovely with plant markers, and we even saw bunnies at night. The boutique has reasonably priced beach clothing. Rooms are comfortable, with eco‑friendly AC that shuts off when you leave. The beach is beautiful, and refillable water stations are convenient if you bring a bottle. The resort has a warm, family‑oriented atmosphere. À la carte restaurants were full when we arrived and unable to book a restaurant. The main negative issue is...

"Beautiful hotel. So fun and lively, and the amenities are great. I would absolutely stay here again!"

"This reset is truly all inclusive ( breakfast ,unch , dinner snacks , drinks ). Parking space is also provided. Resort offers outdoor and indoor swimming pool. We also used the spa and sauna. Resorts also offers kids club ( 10am- 1pm lunch break and 2pm till 18pm) . On Saturday kids can stay from 10am - 6pm . That was very convenient since we wanted to go hiking and kids preferred to stay in the resort. Out stay was amazing , staff super nice and helpful !!! For example hike PR1 about 1h 20...

"I love the hotel and staff, the view was incredible from my room. The only reason I gave it 4 stars is because of food and drink. I love having a nice coffee in the morning and they had machines that weren't great. I think they could up level. The staff are the real standout here."

"L e Reid's Palace est un endroit merveilleux et calme. Les chambres tous côté mer. Le personnels très gentils et très serviables.Les restaurants et Le petit déjeuner pour tout les goûts et à volonté . Les jardins et l'Histoire de l'hotel splendides. Les activitées offert par l'Hotel très intéressentes. Un environnement de détente idéal."

"Das hotel hat eine sehr gute Lage um Funchal zu erkunden bzw. generell um Ausflüge auf Madeira zu unternehmen. Die Zimmer und das ganze hotel sind sehr modern, da das hotel kürzlich renoviert wurde. Insgesamt sind die Zimmer jedoch sehr hellhörig sodass wir die ersten beiden Nächte mitten in der Nacht vom Geschrei unserer Nachbarn auf der anderen Seite des Flurs geweckt wurden. Die Mitarbeiter waren sehr freundlich und hilfsbereit und haben uns ein neues Zimmer zur Verfügung gestellt. Kein...

"Loved this hotel. Beautiful and great location and excellent breakfast. The only tiny thing is that the gym is sooooo small. Luckily it never got too busy. The housekeeping team were SO amazing! They worked so hard, did a great job, and were so sweet and helpful as well!"

"Overall excellent."

"Great location with direct access to the sea. The staff were incredibly friendly and attentive. The rooms are beautiful and breakfast buffet has a wide selection to choose from. Overall highly recommend this hotel for a relaxing break and treat for something special."

"La location è fantastica con la sua vista sull'oceano, poi i giardini con alberi e fiori di varie specie che contribuiscono a rendere il tutto un ambiente piacevole e rilassante, poi la piscina e poi la terrazza con vista giardino, piscina e oceano. Ampi spazi interni ben curati, con pavimenti di marmo, dove potersi intrattenere piacevolmente. Un' ampia sala colazione/cena con ampia vetrata e vista su piscina e oceano. La colazione era abbondantissima e molto varia. Mi sono sentita coccolata con...

"Very helpful staff, especially at the front desk."

"Im großen und ganzen Nett allerdings etwas in die Jahre gekommen."

"On a passé un excellent séjour. La chambre était calme et la vue splendide. Le buffet du petit déjeuner était très bon et le personnel aux petits soins. Je recommande vivement!"

"Fantastic staff & stay. Would recommend."