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"Good: facilities, overall clean, rooms were large and private, pool was well maintained. Ocean access, did not feel too busy always had access to beach loungers. Not so good: questionable service, a lot of inconsistentencies with wrong items being served, bar and buffet staff were dismissive with minor questions or requests. Room service was not ok on both attempts. Major food allergens were wrongly labeled in the buffet and often had labels turned around and did not have any information on the...

"The Evening buffet didn’t meet our expectations. It had overdone meat in several different options. The food wasn’t hot and the salads were almost gone. We both didn’t think it was worth the money. The breakfast buffet was much higher standard. Couldn’t fault anything else. Design, staff, cleanliness and facilities were exceptional"

"Loved it there"

"It is a beautiful hotel, we had a balcony with an ocean view. The breakfast is first class, the service was hospitable. And the location was perfect for us - only a 20 minute walk to the Funchal Marina, with an abundance of beautiful cafe's and shops. I would definitely recommend this hotel."

"hotel is very clean and well maintained. The gardens are lovely with plant markers, and we even saw bunnies at night. The boutique has reasonably priced beach clothing. Rooms are comfortable, with eco‑friendly AC that shuts off when you leave. The beach is beautiful, and refillable water stations are convenient if you bring a bottle. The resort has a warm, family‑oriented atmosphere. À la carte restaurants were full when we arrived and unable to book a restaurant. The main negative issue is...

"Lovely hotel, with great sea view rooms. We had premium All inclusive which was well worth it for the al carte breakfast and additional nights at the restaurants. Swimming pools are great, mostly couples there, a few young children as not a child friendly hotel really. It's 4 euros to play pool for an hour, which is fair. One critisim is the number of flies and bugs. At the buffet/drink stations there are a lot of flies, with cakes/lemons/honey left out. It was a bit off putting, however it...

"I received a wonderful massage by Marina in the Spa. The staff at the main desk were very helpful"

"Definitely a 5 star experience. Everything is clean and well maintained. Well trained staff. The room is spacious and the bed and linens are top notch! the breakfast is superb! The only thing that needs updating is the bath/shower. The pressure is fantastic but the drain can't keep up and the temperature is hard to regulate. Restaurants: Brisa do Mar, excellent. I would skip Villa Cipriani, food was average."

"We had a wonderful stay! The room was clean, comfortable, and well maintained, and the breakfast was absolutely delicious. The staff were welcoming and made our stay even more enjoyable. We would definitely stay here again and highly recommend this hotel!"

"One negative issue but I figured it out."

"En retrait du centre ville de Funchal mais dans une zone commerciale et à proximité immédiate de l'océan. L'établissement dispose de tous les équipements pour passer un bon séjour. La formule en all inclusive est digne d'un vrai 5 étoiles. Le personnel est vraiment exceptionnel et cela mérite d'être signalé."

"Hotel was well located close to the marina and centre of Funchal. Room was nice enough although the view was of a neighbouring building. The gym was limited and the rooftop pool was very small and seating limited. Breakfast was okay but it was a bit of a scrum because there was limited space. Finally when we wanted the bedding changing we did as requested on the card in the room but despite requesting this on two occasions the bedding wasn’t changed which was disappointing. Not a 5 star hotel...

"Second time we’ve stayed at this hotel! Would stay again. Clean with everything you need. Buffet breakfast is incredible. Views are top notch. Staff is helpful"

"All good"

"C’était merveilleux. Merci pour tout"

"The Hotel is in an excellent location within the edge of the Old Town therefore walking distance to all the bars, restaurants, shops and promenade. Very quiet hotel, pleasant laid back atmosphere. Reception staff were friendly and helpful, including a welcome glass of sparkling wine! We only ate breakfast there each day which was very good, buffet style although there were specials you could order also. Great range of hot and cold foods, pastries and fruit. Overall we would happily recommend...

"Mooi, proper hotel. De kamers zijn wat verouderd, maar wel heel ruim. Vriendelijk personeel. Het buffet is lekker. Niet te uitgebreid, maar wel steeds voldoende keuze en elke dag iets anders. Voor vegetariërs ook genoeg opties! We vonden dit een goed hotel als uitvalsbasis voor uitstapjes naar de verschillende wandelingen. Tour operators komen je hier uithalen voor daguitstappen en je zit nog redelijk dicht bij het oude centrum van Funchal (gemakkelijk met taxi of Uber, te voet een 5-tal km)....

"The rooms with sea view are absolutely stunning! I totally recommend them for enjoying a glass of madeira wine at sunset. Great breakfast selections, even though it can get busy at times."