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"★★★★★ Exceptional Hospitality at RIU Madeira! We had a wonderful experience at RIU Madeira Resort! We arrived at the hotel before 9 AM, and even though our room wasn't ready yet, the staff warmly welcomed us and allowed us to enjoy the resort's amenities and breakfast right away. What impressed us even more was the flexibility on our departure day. Since our flight wasn't until 10 PM, we were allowed to continue enjoying the resort's facilities, relaxing, and having snacks even after checking...

"Very nice and spacious hotel room. Hotel staff were friendly and very accommodating whenever we had any questions or requests. The breakfast buffet was great too with lots of variety to choose from, as well as staff members clearing tables and providing utensils very quickly."

"hotel is very clean and well maintained. The gardens are lovely with plant markers, and we even saw bunnies at night. The boutique has reasonably priced beach clothing. Rooms are comfortable, with eco‑friendly AC that shuts off when you leave. The beach is beautiful, and refillable water stations are convenient if you bring a bottle. The resort has a warm, family‑oriented atmosphere. À la carte restaurants were full when we arrived and unable to book a restaurant. The main negative issue is...

"When we checked in the room we were given had a broken door so we were moved to another room. The room we were changed to was not the same as what we paid for. We paid for a double sea view and had a corner view instead. We made the best of it. We enjoyed our stay and the nightly entertainment. The buffet had a different theme each night which was nice. The poor area was clean and had plenty of lounge chairs. The beach and ocean are right there with lounge chairs and umbrellas. There are 2...

"Excellent stay as usual"

"Staff was professional and helpful. Breakfast was delicious and loved the outside pool."

"Absolutely gorgeous property with attentive staff!"

"En retrait du centre ville de Funchal mais dans une zone commerciale et à proximité immédiate de l'océan. L'établissement dispose de tous les équipements pour passer un bon séjour. La formule en all inclusive est digne d'un vrai 5 étoiles. Le personnel est vraiment exceptionnel et cela mérite d'être signalé."

"The location is central and the hotel is beautiful. Breakfast did not offer any variety. Had to request coffee and creamers each day to be filled in the room. One of our bags broke and asked for some strong tape to wrap it but they didn’t have any to offer. They said maintenance might have but they don’t arrive until 9am and we had to leave for the airport at 6:45am. They didn’t offer any options and didn’t even mention the wrap service at the airport. We were traveling with friends and...

"An amazing place to stay at."

"The rooms were large and the balcony had a nice sea view. The amenities are tired and can be refreshed or renovated. The staff were excellent and very helpful."

"We very much enjoyed our stay. The hotel staff were great and the housekeeping crew were very good. Breakfasts were amazing."

"Lovely base with plenty of nice restaurants close by!"

"Très beau séjour Les gens de l’hôtel on vraiment été serviable. :)"

"The staff were pleasant and helpful. The room was clean with very comfortable beds and the pool and sea view were great."