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"Our third room was lovely. The new manager Juan was highly accommodating. The first rooms had malfunctioning issues, one being a toilet. To be fair the building is older. But the suite upgrade was appreciated. The bed was firmer and comfortable. They need to upgrade to comforters and not just older blankets. And the towels are stiff and hard. The last room shower and sinks did not drain well either. But the staff were excellent and very kind. Greg from security was fabulous and a good source of...

"Was nice and clean, everyone was helpful and kind. Close to everything, great location"

"Valet parking a lovely surprise. Great info from concierge Dave. Lovely breakfast - loads of choice and plenty of seating. Pool isnt heated."

"Location is excellent. Service is great. Room was wonderful."

"Great location "

"A very charming older hotel in the middle of Bourbon street. Very friendly staff. Nice rooms. Quiet at night near the action but away from the noise!! Enjoyed my stay very much. "

"Limited amenities "

"Wonderful hotel with history in the heart of the French Quarter! The rotating bar is the best! The beds were comfy with excellent pillows- soft and plenty. The bathroom was tight, obviously updated from an older version; the complimentary toiletries a pleasant scent, and the bath robe handy since I forgot mine. I loved the decor and architecture and proximity to fantastic restaurants and musical venues. "

"Air conditioning did not work well "

"Room was great. Enjoyed hot tub"

"Deon is the only good thing about this property. "

"Excellent location in New Orleans. Room was very spacious and breakfast included offered a nice selection. Friendly and accommodating staff"

"The rooms were kept clean. The front desk staff was not as helpful. Derrick gave the wrong room number for our baggage, so we waited over 30 minutes for our bags to arrive to our room. But other than that everything was great."

"Great location without it being too loud or crowded from Bourbon St. Nice courtyard. Pleasant staff. I wish they provided complimentary bottled water in the room or had water available in the lobby."

"Absolutely loved it"

"The room was ok. The only had half glass so water splashed out the whole time. And the shower "screamed" a horrible squeeling noise when the water was on. No relaxing showers.We had to keep towels down on yhe. Also, random stairs after you got off the elevator.... because we had a suite it was different then a regular room."

"Nice"

"Breakfast was very nice. Shuttle service a great amenity."

"Clean room. Great food at the restaurant. Friendly staff."

"Room was clean, & the staff were all friendly and courteous. Always enjoy our stay at The Westin. "