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"The first room was horrible. There was dirt and dust around the beds and the wallpaper was peeling off of the walls, there was hair in the shower and the drain was clogged. There had to move us to another room and we need an extra bed so they brung a stained mattress on a dolly. We had to ask for a better mattress since they didn’t have any let out beds. I was really disappointed when I expected to stay here for my birthday and have a great experience. "

"I stayed the first of three nights, then paid a $138 cancellation fee to get out of the next two. The rooms are outdated and basic, if it were the 90’s. The showerhead was disgusting, sprayed water every direction but on me and security got called on me for talking too loud on the phone in my room. It was late, but I was just by myself, talking in my room, and felt like a punished child being up too late. I did have an adjoining room, I’m not sure if that is why the sound barrier was so low....

"Let me start by saying that I typically love Hilton hotels--always my first choice as someone who travels long distances at least once monthly. The staff was friendly from valet to front desk, etc. We are on day 3....I have asked that the mold be cleaned from the wall above the bathroom sink. Maintenance came up and said it was a housekeeping issue. Today was our day to have our room cleaned. We left at 9:45 am, came back to shower for dinner at 4:34 pm only to find no clean towels and that our...

"AC was inconsistent and loud Was given 4-12x12 pillows and a very light comforter Front desk said had no extra pillows, or actual bed pillows or comforters I’ve stayed here at least 6 times over the last few years and will be my last time "

"The whole experience was awesome from top to bottom.The staff were inviting, friendly, and exceeded every expectation or necessity from valet, to check-in/check-out, concierge service, bellhops, and even cleaning lady calling and making sure we got our forgotten items returned. The building and room were immaculate, beautiful, and elegant with a nice historic feel."

"Nice clean room. The pool area was nice and the bar next to the pool was a good touch"

"My stay was without any issues. Clean, friendly staff"

"Bar menus were fine but never ate breckfast on property! Staff is over the top keen!! "

"Helpful and friendly staff. Clean, spacious room with comfortable beds. Great location. "

"The staff are friendly and helpful. The woman who seems to manage the on-site restaurant is exceptional. She was training two servers, one was an middle-aged gentleman who was having problems with the technology and efficiency and she was patient with him while also scrambling to make sure the guests were taken care of. The restaurant is good, although we only had breakfast there every morning. Coffee drinks are expensive but everything else was reasonable. Check in was great. Parking/valet...

"Other than having to wait a few hours for our room to be ready everything was great. We rode the train into town so we arrived early but went out to explore the city for a few hours. The breakfast was good but we ate out for supper. The burger place in the hotel was pretty good. Will definitely stay there again. "

"Very friendly staff, great location, nice bar. Parking is expensive, but I think that’s normal for the area. There are so many nice restaurants that we didn’t try the one at the hotel."

"So so"

"Loved the location as you can walk to a lot of restaurants close to French quarters. I did not get the room i booked upon check in but Taylor fixed the issue for me the next day once a king room became available. Room was clean but definitely needs some upgrades, surroundings were quiet so perfect for a nap and goodnight sleep. I would stay there again as it was also affordable. "

"Front desk employees and valet employees were amazing! Hotel was located close to everything we were in town to do! "

"Everything really clean"

"I prefer that their be more meat choices other than just pork. "

"Staff and hotel were terrific"

"Confortable stay. The fan that vents steam in the bathroom did not work. Made the mirrors fog up and left the room steamy. Overall pleasant stay, staff were friendly and check in was quick and efficient. "

"Yes both places were on point, and the fire alarm was unexpected but things were handle wonderful "