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"Property needs a remodel"

"It was a very long line to check in, we waited probably 45 min. Then as far as the pool: we woke up and got ready Sunday morning for the pool and there was a concert that they were going to be having so the pool was closed to guests until 12pm and even so you had to buy a ticket to the concert to go to the pool.. we wish we would’ve known this before booking."

"The stand out for your property is ‘Roy’ your Concierge. His knowledge was second to none - thankyou Roy However Front of building Valet Parking was deplorable Your app did not work Messages sent not answered Most of the time their desk outside was unmanned Also their phone number when rang was disconnected Your hotel asthetic is beautiful especially the pool area However our room was underwhelming and our grey couch did not live up to the hotel aesthetic Staff at reception were not...

"Great experience"

"The lady at the front tried to charge me for a night plus the deposit without telling me. She told me the amount on the screen was the deposit and I clocked her on it. She ended up saying it’s because she couldn’t find my reservation although she never once asked me for my confirmation number. I was baffled."

"I absolutely enjoyed my stay at this hotel. It was definitely in a prime location very close to Bourbon Street and all of some amazing restaurants. The staff was very helpful and knowledgeable of the area. The room was very clean and housekeeping was amazing. The only thing I wish the room had was a refrigerator. Other than that this day was amazing."

"Staff was friendly, rooms clean and beds comfy!"

"Not being able to use the 15 dollar credit on check out day seem counterproductive- you essentially loose two days of credit since you also can't use it on the first day . Staff was ok some a little rude. Location was great however and it was really clean"

"The hotel was very conveniently located, clean, and when we got in early, they were kind enough to store our baggage for us until we could return for check-in."

"It was a beautiful hotel."

"The staff were so helpful and friendly. The room was clean with a very comfortable bed. Would definitely stay here again and again!"

"Pleasant stay, clean and friendly staff. Would recommend!"

"Great room, location and the building old beautiful. Very affordable and they have a nice breakfast included. I would definitely stay again!"

"Good"

"A beautiful hotel, replete with an excellent staff, comfortable accommodations, good food, and convenient parking right across the street, all nestled inside the French Quarter. One of the best travel stops I have ever experienced. I’ll be back!"

"Great service! Comfortable bed. Clean"

"Great staff!"

"Good location and staff was very friendly and helpful."

"I did find that the amenities provided by the hotel were somewhat limited compared to other hotels. The coffee maker did not function correctly and the air conditioner went out and I had to troubleshoot. Also, beware of hidden fees charged by the hotel; I was told that they would remove a fee which was charged twice and it was not removed. The bed however was comfortable and I slept well."

"Perfect for families! Delicious hearty breakfast every morning, complimentary drinks and snacks during happy hour. Prepare for parking and don’t assume the parking garage is for patrons, like I did. It’s only do valet. Meters are free after 7pm and on weekends. Suites are spacious! Pool is small but the kids enjoyed regardless"