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"Awesome pool"

"My husband and I booked a deluxe King room for our escape from the kids. We arrived three hours early, and the hotel held our luggage while we explored the city. When we returned and received our keys, we found out we had been assigned a two-queen room. The front desk told us that all the king beds were sold out. That was disappointing because the bed felt small (or maybe it's just because we're used to a king at home). We decided to split up and stay on each of the beds. Additionally, the...

"Beautiful property"

"We enjoyed our time there and the location was perfect."

"It is always exceptional!"

"The room was okay. Location was perfect. My shower had a slow drain. Toilet stopped flushing. Called maintenance still not working."

"White male asst manager was racist against my mixed grandson and black son in law . Our lock on the hotel door didn’t work the entire stay meaning staff had to open our door and if your dinner was in hand well may as well expect to eat it cold sometimes an hour or longer waiting on someone to assist till finally after numerous complaints to front desk and work order was put in in and the maintenance man requested we get get comped nights due to the fact this had went on so long and not...

"All you need was in the hotel club bar food"

"The room was clean, loved the staff there, the bartender an front desk staff were super friendly and helpful. Good location."

"Great deal for the location. The staff, specifically Will, were very accommodating."

"Got a room with a balcony. This isn’t the newest hotel with all the new tech, etc but that isn’t what you are paying for. This hotel exceeds in customer service and is in the BEST location possible if you want to do things in downtown New Orleans and not have to commute. Everything was exactly what I expected and we’d stay here again in a heartbeat."

"Great hotel got one free night !"

"Good stay for bourbon street"

"Great spot. Convenient to everything and far enough away for a quiet nights sleep. The breakfast is over priced and happy hour is over priced."

"Sunshine at the front desk was the best! Very Welcoming. Cleaning staff came early morning, asked if she could give us a few minutes to put shoes on and get out of her way. Rolled her eyes left. Did not return until hours later after we had left for her. Another day we had been gone all day and when we returned she rolled up to clean our room and we had to leave again. This was the only problem we had and we returned to this hotel a second time because we liked it and the location was...

"We loved staying here for our first time in New Orleans! Beautiful, historic boutique hotel in a great location -- close to the action, but tucked away enough from the noise and commotion. We were so close to nearly all the places we wanted to explore and eat, all within walking distance. Rooms were comfortable and the saltwater pool was a nice spot to cool down and relax after a warm day of adventures. We'll definitely return."

"Location"

"Breakfast and other food/drinks were overpriced. Also there was no pool! That was a disappointment. Lastly I was unaware of the destination fee so the surprise charge was a disappointment as well."

"Great "