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"Quarto e comodidades se destacaram"

"Breakfast was fresh nevertheless a little change in daily menu would go a long way for someone spending five days at the property. Location was perfect ! Friendly staff. Oh..the room key cards did not work and I’ve had to make multiple treks to the front desk to get it reset. This is a known issue and disappointed that the hotel is not addressing this problem now. "

"The best resort in Chile!!! Recommended for all ages!!! Spa amenities are the best!!! "

"Breakfast was good, the hotel is clean, but the rooms could use some updating. "

"Great breakfast"

"Este lugar me agradecio mucho! Senti mucho paz en el bosque, y la cabana era comoda. Dormi muy rico. Gracias a los trabajadores ahi por ser bien atentivos! "

"This place is amazing. We had a great view of the bay and enjoyed lots of day trips from it. It’s also part of an indoor mall in case you need to do any shopping. We would definitely stay here again!"

"Comfortable and spectacular view."

"Excellent option to visit Puerto Varas, nice views to the lake and warm hotel."

"Bien ubicado y muy agradable "

"Very nice and clean hotel, well sitúated and with friendly staff. The kind of place you go back to :)"

"Perfectly adequate"

"A great hotel whenever we visit Chile. Great breakfast and helpful staff."

"Great location, walk to sites and restaurants. Included breakfast starts a bit late if you’re traveling. Our room was a bit noisy at night due to location by stairs from lobby and a smoking patio below our window."

"Good location and adequate parking given that it was low season. Facilities are well maintained, which was surprising as I did not see any staff other than the owner during my stay. Unexpectedly, the hotel does not provide breakfast and I did not get any soap as well. Overall, I will probably look for a different place next time I stop in beautiful Puerto Varas"

"States were friendly and facilities were kept clean, but the wall was very thin and the noise of other rooms passed to my room "

"This was one of the best hotels I have ever stayed at and I have stayed in many 5 star hotels. From the staff, to the grounds, to the ameneties, this place is impeccable. We felt completely taken care of by the staff. The entire process was absolutely wonderful"

"Schwimmbad renovierungsbedürftig. Der Zimmerservice vergisst ab und zu, die Handtücher zu wechseln oder neues Wasser einzustellen. Die Lage und der Ausblick sind wunderschön. Das Restaurant ist gut und günstig. Das Personal und Service sehr nett und hilfsbereit."

"Muy buena alternativa en Pto Montt, ejemplo de un clasico con buen servicio, el desayuno muy bien y la vista que ofrece es de las mejores."