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"The pools were okay but I just wish they were playing more music"

"Great Vacation stay!"

"Thank you for an amazing trip!"

"The resort looked beautiful from the outside however, once checked in and I saw my room I was highly upset. It super old and outdated. Reflected nothing of the outside. It was so outdated I had a partial ocean view so I called to see if I could upgrade and was told all the rooms look like this. Also this is the first resort I’ve stayed at that’s didn’t have enough charging ports in the room. I had to keep switching out charging amongst 3 of us and unplug my medical machine. Unfortunately, I...

"Beautiful lobby with amazing first view of the resort and sea/sand. Every restaurant had great food and something for everyone. Pools were beautiful offering some quiet and some activities. But far and away the service and personal attention throughout the resort completes the experience. We have visited multiple times and are always blown away by the warmth and hospitality at Hyatt Ziva. Everything we want in a vacation!"

"La propiedad estuvo muy agradable, con un ambiente relajado que me gustó mucho. La habitación fue excelente, con una vista al mar muy bonita y un estilo minimalista, pero al mismo tiempo cómodo y perfecto para disfrutar la estancia. El servicio del personal también fue excelente; todos fueron súper atentos, amables y siempre estuvieron dispuestos a ayudar. Lo mejor, sin duda, fue la comida. Aunque no estaba incluida, cada peso valió la pena. Desde el desayuno hasta la comida y la cena, todo se...

"I had an amazing experience, everyone very friendly and helpful. The rooms were very clean and the waitress were amazing whenever you needed drinks by the pool they were always very attentive… very hard working staff 🇲🇽🙌 I will definitely go back!!!!"

"Comes down to preferences. We felt it was to quiet, lack of daily activities, and had to complain about cold showers 3 days in a row. Outside of that it was spectacular"

"I was extremely disappointed in my stay. The food was horrible, the rooms were dirty, as well as the pool are and there was a cockroach in my room. I essentially had to beg to change rooms! Both myself and my daughter got food poisoning. I will never recommend or stay here again!"

"Superb resort with superb hosts/employees! It’s our definite “go to” from now on.🙌❤️"

"We really enjoyed our time and stay here. Karinme, Juan Jose, Alberto, Rafael (Rafi) were all amazing by the pool. The spa was amazing as well!"

"Property is on Medano beach, good buffet and pool is nice. You can also visit sister properties at no charge."

"Very wonderful stay. Great quality food, service, facilities, and staff! Would visit again"

"Todo estuvo muy bonito las personas de hotel en general te atendían muy bien y en lo personal Alejandro y vanessa los muchachos que se encargaban de las actividades lo hacían muy bien para distraerte"

"Pool and beach access were perfect."

"The property and pools were very nice. The drinks were terrible and the food wasn’t very good either."

"Beautiful location and Hotel. maybe a little understaffed at times. My only complaint was the poor WiFi service."

"Beautiful place and clean paid for Breakfast when I reserve the room so it should be all paid off, but they still charge six dollars for each person every breakfast It’s end up $180 Very disappointed about it The one take US dollars only pesos or credit card Other with that the food was great, very clean and very good service"

"todo bien"