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"Staff in restaurants, valet and at desk were all great. Would note that parking is less expensive next door at the park spot."

"The building is beautiful and remodeled with lots of interesting touches. However, this hotel is by no means family friendly. I was traveling with my 12 year old son. The lobby isn’t really a lobby but a neighboring restaurant that may or may not be open at advertised times. The pool is part of a rooftop bar that ‘allows’ hotel guests under 21 only from noon to 7. And it’s packed with non-guests there to party. If you’re looking for a no frills spot in a central (if noisy) part of downtown, this...

"The rooms were clean and the staff was friendly. It is up in the hills a bit. There was a minivan shuttle that went from the hotel to the city center. The shuttle also picked us up from the port to take us to the hotel. The staff gave us recommendations for restaurants and guidance for hiking. There was also a ping pong table, which was fun to have. There are a variety of snacks available in the lobby for purchase. The rooms had multiple USB outlets for charging electronics. They also had...

"Exceptionally clean room and great staff. Whenever I phoned in what I needed I got it right away. Will definitely be back."

"Great location"

"I didn't like my stay at Hyatt Place in room 1214, the AC wasn't cold and I was itching on their linens. I called their internal room operator to leave a message on voicemail but they didn't take any action and I don't know if they got my message. I requested an electric kettle on May 28 but nothing happened. I paid properly. I hope the next time someone books there at Hyatt Place LAX 5959 W. Century Blvd Los Angeles California they will give the guests what they request. I just liked their...

"For starters, when attempting to enter our room, the key didn't work and an individual opened the door from inside the room. Quite a surprise for both of us as were given the wrong room number. We were given the correct room number from the front desk and as we were heading towards the elevators, a cockroach ran past us on the floor. We were staying at the hotel only to catch an early flight the next morning so we weren't able to use any of the amenities or try the breakfast. In all honesty, we...

"Wish they would have better showers, barely had any water and pressure was very low"

"Great."

"Staff great, room spotless, excellent breakfast. We loved our stay. I only wish they would replant and better care for their sidewalk planters."

"The hotel was noisy the people in the others room will small the door at 3 in the morning my wife left her brand name glasses there I calm them and they said nothing was there of course they will say that cuase they wanted to keep them they were name brand smh"

"Very good"

"The staff was awsome!"

"It was a beautiful hotel inside, however the pool was pretty dirty (with a pool guy sitting out there monitoring but not cleaning anything). The beach area had a lot of garbage floating in the bay that was yucky. And it’s on the water but not like you would think..it has a drop off of rocks then water. It’s not like a sandy beach you can walk out to. Outdoor seating and bon fires were nice."

"First time staying there and I was pleasantly surprised at how roomy and well appointed the rooms are."

"Excelente y cerca de universal studios"

"Rooms are clean but a needs a little upkeep. Staff was super nice"

"The hotel property is very run down. Our first room smelled like cigarettes upon entry. We asked for another room and this second room smelled a lot better but was still not great. The cleaning staff had left a used cleaning glove on the floor. The floors were also not very clean. Overall would not return. Property also charges $40 a night for parking onsite. Pros: Location is great and walkable to old town."

"This hotel was super close and close to everything we wanted to see. Universal. Hollywood sign. Holly wood walk of fame. The pool was super cute and clean and big. The hotel was clean and staff were amazing 10/10 would stay here again and again."