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"Extremely disappointing stay. The hotel was not up to an acceptable standard, and the overall experience was frustrating from start to finish. The room and service did not meet expectations, and I felt that the hotel did not provide the quality or value advertised. Unfortunately, I would not recommend staying here. I hope management takes the feedback seriously and makes meaningful improvements."

"The staff wasn’t great. My mom checked in the day before and got a not so friendly staff member checking her in and then the next day I checked in and got the same treatment. The hotel wasn’t near anything great, had to drive to about everywhere we went too. But the lobby was nice but the rooms were outdated."

"Wonderful place"

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"Even though the hotel is older the amenities and the staff here are great."

"Solid stay. Rooms are a little worn, but still comfortable. The hotel has great character, very fun pink exterior. But cannot say enough about the views. They have an incredible common area deck you can go and sit on with the most sensational views. Had the deck to myself for a 5 star view most of the day. Spent most of my time there instead of in my room. Very lovely."

"Only hotel on the island with a pool which my husband loved. The staff delivers your food to the pool or your room. The food was tasty. Only thing I didn’t like was the smell of the trash cans and it was worse because it was so hot. They need to be washed! Other than than we loved everything about it. Will stay here again! <3"

"Nice small rooms, like a cruise ship. But really comfy"

"Perfect for going to universal studios. Walking time with kids to universal was 5min. They have a shuttle to universal but it’s much quicker to just walk. If you have a large vehicle (I drive a pickup) you’ll need to use valet. The self parking structure is only 6’ 4”."

"Staff was very helpful to explain to us about the way to get around the places we wanted to explore"