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"Room was not the cleanest ..staff was friendly but my keys were deactivated twice. "

"It was clean and fine but we definitely got the Expedia room next to the elevators and absolutely no windows. The lack of being able to see outside made it feel claustrophobic. They had these fake window things that just felt disrespectful. I won’t stay here again. There are plenty of other hotels to choose from. "

"The room was clean, comfortable and very spacious. We checked in quickly. The breakfast buffet was fresh and delicious. We loved the bartender at the 15th floor bar. He was very attentive and polite. The only recommendation is that you add a restroom by the 15th floor bar for added convenience for older customers. "

"Stayed one night with family. The room was just fine for what we needed. The cafe was good for breakfast, but pricey. "

"It was a huge room, a suite with a living room"

"everything is good "

"No incluía desayuno y en el anuncio si lo incluía "

"Great location and cost but minimal amenities. I still recommend this hotel but the $20 a day parking fee is a real mark against it."

"Overall it was fine. Little things are what our complaints would be. It was very expensive at the places to eat there. Also not a lot of breakfast options for kids. We bought yogurt and cereal in the gift shop but again, expensive, and they were never stocked. The shower would run cold and then would turn off and on. It was convenient and close to Universal Studios though. "

"Best team making customer satisfaction a priority "

"The room was clean, the air conditioner was pretty quiet and the bed was comfortable. "

"Check in was easy. Bernadette was friendly and helpful. Room was spacious and clean. Bed was surprisingly comfortable. I love the shower doors as they kept water from getting on the floor while showering. The only downside to the location is all the air traffic which is to be expected since your less than a mile from LAX."

"My room was on the third floor and had a lovely balcony with an ocean view! It was clean, comfortable & quiet. One thing of note is this historic hotel does not have an elevator. But with the central location, this hotel is hard to beat. We will return."

"No me gusto este lugar, lo único bueno es la parte exterior de la piscina y la vista, pero está descuidado y los elevators no funcionan!"

"The room was clean, obviously the accommodations were outdated due to historical nature of property. Very interesting stay with complimentary tour."

"Amazing place!"

"Habitación limpia todos los días Buena ubicación "

"it's a grande dame that needs some resources to make it great again. front desk staffing is too thin causing very long lines. our room was pleasant in an old world kinda way. breakfast was passable but boring- think costco mini muffins. best deal in the dtla area though. "

"Las habitaciones están bien con la vista bonita y el espacio que se necesita el personal amable desde que llegas y al pedir cosas que necesitas "