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"The only thing I really appreciated about this hotel was the AC which is rare in the Baltics to my experience. My main complaint was how awful the WiFi was. It was using some broken port and tcp filtering that made it basically useless to use with a real computer, it only basically worked albeit spotty with iPhone. Staff didn't care in the slightest and just told me no help desk was available. I literally spent a few hours figuring out a means to circumvent the filtering stupidity so I could...

"Very accommodating staff- we had upgrades, free drinks and checked in early. This is our second stay at the hotel and we love it! The view of the old town is amazing. We can walk to restaurants and cultural sites. We would definitely return in the future!"

"Beautiful hotel, a perfect location and amazing breakfast."

"Great location. Quiet. Beautiful building, spacious rooms"

"It was a very clean and nice place, home away from home"

"Great staff and location"

"Fantastic."

"Very easy access walking distance from airport"

"The hotel charges a fee for parking which you can incorporate in your reservation. I did not park on grounds I parked a few blocks away which turned out to be more economical. They offered breakfast for a fee , which had to be arranged with your reservation. The breakfast was amazing. I appreciated the fact breakfast started at 6:30am. The staff was pleasant and informative."

"Really liked the place. But be careful. Major road construction right outside. We had a room to the back so we didn’t hear anything."

"The hotel is beautifully designed and has a modern atmosphere, but unfortunately the experience did not justify its premium price. The main issue was that the air conditioning in my room did not work. Although I was eventually moved to another room, the situation was handled poorly. Instead of taking responsibility and focusing on a solution, the manager was rude and confrontational, which made an already frustrating situation much worse. There are also some questionable design choices. The...

"What a lovely and excellent spot. You have to be careful pulling into their parking as the entrance is both steep and tight. But its very accommodating. You have a restaurant right within the property if so desired. 24hr parking for 20 euro is fantastic. Easy access into the old city by foot. The room i had recieved is quite modern and very comfortable. The staff were knowledgeable and helpful. 10/10"

"Great location clean and very helpful. Would stay there again"

"Freundliches Personal, gute Lage. Clever eingerichtet, für maximale Platznutzung."

"Rent, centralt och trevligt!"

"We stayed at the grand Vilnius for 4 nights. It is in the perfect location, central to all activities. The room was nice. The only complaint is that the sink was not very user friendly. Whenever the water was on, it would splash all over the place, mostly outside of the sink causing water to spread over the counter. For a seasoned traveler, it was difficult to wash any clothes in the sink or to even brush your teeth without making a mess. We received a fruit tray upon arrival which was very...

"Location and the bar"

"Air conditioning was not working We have not received our welcome package They did not provide drinking water. Noisy street. Uncomfortable beds Not clean sheets Did not refill shampoo and soaps. Damaged my luggage."

"Nice clean please"

"Overall, I had a pleasant stay at this hotel. The location was very good and convenient, and the staff were friendly, professional, and helpful throughout my stay. The main area for improvement is the breakfast. It was quite basic and lacked variety. It would be nice to have more pastries (viennoiseries), a wider selection of fresh fruits, spreadable cheese, and better-quality coffee, as the coffee was rather tasteless. Another point is that a refrigerator in the room is almost indispensable...