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"We had a lovely stay and the hotel is gorgeous. We loved the old style bar and the decor in the rooms. There were, however, a few flaws which would be worth mentioning considering it is not a cheap hotel. Firstly, there was only one person on reception so we were queuing for a while to check in / out and there was no visible key drop. Secondly, throughout the hotel we noticed unfinished repairs and things that needed fixing such as toilet roll holder falling off the wall and a wall on the...

"Bedroom had no heating AC unit not working and radiator in bathroom freezing all of the stay"

"The room was nice, clean and comfortable. However, I was there with work and the wifi did not work properly so I couldn't use my laptop. This was frustrating, hence the lower rating"

"Clean hotel, with pool taken care. Good health facilities (jacuzzi, sauna, big pool, gym, etc) included in the price. Breakfast was good, plenty of English breakfast items, including gluten free and vegan. Free parking available. "

"A nice hotel competitively priced. Very comfy bed"

"Room and bathroom were spacious. Feather pillows were not my favourite and were very uncomfortable for me. Instructions for room heating would have been appreciated."

"Hotel stay was good. Staff in breakfast were a bit slow. "

"Great size room; comfortable bed; good breakfast options; friendly staff."

"Room spotless. Front of house staff were brilliant "

"Lovely stay again. Friendly staff, clean rooms and quiet, nice area. As a single female always feel safe. "

"Room very tired and dirty. Restaurant shut, bar filthy!! Will not stay again!"

"Room was clean and tidy"

"Although the host was charming, the accommodation was not. The room was so small, you had to squeeze around the bed to get to the bath. There was a table and 2 chairs wedged between the bed and the wall. What once was a closet housed a toaster, coffee maker and small fridge. ‘Breakfast’ was a do it yourself in the room with packaged rolls, slices of bread, two cartons of yogurt, juice and milk. This would have been ok if spread on a sideboard down stairs but not in the room. There was no shower,...

"Great hotel, very clean, comfortable, WIFI excellent, staff very nice."

"Room was very clean and pleasant. Food was good but service very very slow (it was Valentines Day so to an extent we understood but 30 mins to get a glass of water was maybe a little extreme) Bed a little uncomfortable and the floors (both ours and above) were extremely creaky so we could hear everyone moving around which made for a difficult sleep. Staff extremely pleasant and location is great."

"Great customer service "

"Stayed at the lodge and surprisingly roomy. Bright and well laid out accommodation. Good en suite and great views from the windows. All round, very comfortable and would definitely stay here again."