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"The property is reasonably acceptable but not up to the same standards as other Four Season properties. Our shower tiles were being held together with screws. Whatever problem had caused the tiles to break off should have just been fixed instead of the Humpty-Dumpty patching. The coffee shop was open just a short time during the day. The food in the restaurant was ok but not great. The location is ideal and the service was ok. I would not return."

"I would like to know how I get Expedia to drop this customer. The photos advertising the property were grossly misleading and did not represent reality in any shape or form. When staff were asked they said the photos were of a Penthouse. The rooms were old and tired. Floor tiles were broken and dangerous. Ceiling mould affected air-conditioning and return vents expose tenants to real health risks. The suitcase rack was behind the TV and therefore inaccessible Everything was broken - one lift...

"It was nice"

"Great location and view. Very comfortable room with cozy bed and blackout shade. I mentioned we were staying to celebrate my girlfriend's birthday and they surprised us with a little treat and a bottle of bubbly! However even room service couldn't direct us to find the room service menu so the concierge had to bring us a hard copy."

"Das Personal war super nett, der Ausblick aus dem Zimmer ist fantastisch. Die Bar schloss schon um 21.30 Uhr, weil " keiner kam". Ungewöhnlich. Sonst schönes Hotel und empfehlenswert."

"Perfect location, walkable, lots of dining options, easy access to public transportation, spacious room and comfortable beds, nice bathroom."

"Great location, comfortable bed snd clean overall"

"Clean room, convenient for people going in a cruise - walking distance."

"the bathroom had mould there was a Happy Anniversary card and wine in the fridge for "Rod" everytime when neighbours arrived and opened there room door felt like someone about to open my door. constant water running sound. worst was that the light would turn on at night time at random hours."

"Handy to World Square. Club next door a bit noisy"

"When we arrived there was a sign saying no one available to check us in…..had to wait for someone to arrive. Really. Get to room and it looked like booking. Tried to get WiFi and wasn’t available. Called front desk and they said to use another room that showed up with same password. We did that but it said insecure WiFi. We had to put in passport info for travel so we couldn’t use WiFi. Staff totally not helpful. We had been coming back from 28 day cruise and wanted to wash...