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"Clean room. nice view of the sea. Lovely buffet breakfast. The bar was good. The refreshments area was only open at random times. Guests have to pay to use the pool."

"I have stayed here on many occasions which I thoroughly enjoy….it is looking a tad tired but value for money is good!"

"was in 109 first and the shower did not go warm and was very weak and the tv had no reflex then was move to 309 the shower ok just went hot and cold all the time even when you had it at the right temperature and the tv didnt work in the either nor did the door close not sure if we stay again"

"This hotel was bright and clean. Iris in the heart of Liverpool center. Everything could hope to is minutes away by foot. The staff were helpful , polite, caring and compassionate. I’m a diabetic and at 3:30 in the morning, I went down to the lobby to hopefully find some juice to help with low sugar number. A middle aged gentleman, at the desk, showed real concern my welfare and provided me with bread, butter, jam and apple juice , which help stabilize my blood sugars. Didn’t ask my room number...

"Overall a absolutely fantastic stay. All the staff was mostly amazing couldn’t do enough for you. Found the bar staff hit and miss in truth. But all the other staff were absolutely fantastic"

"Perfect location, extremely helpful and friendly staff. Would definitely stay here again"

"Village hotel chain always great great room great pool and sauna and great breakfast 100%"

"Room 123 2nd floor room door would not lock .staff w d it work for a bit then did same again. No reception on t v again staff played about with it ( tuning ) worked for 5 mins, then went wonky again Fan in toilet rattled like hell"

"Central, clean and friendly."

"Its well situated and thats about it. Definatly a lovely grand hotel in its day but i dont think much has been done in 50 years. The bathroom was new and modern with good water preasure. The room itself was large but the beds and matress were something from the 40's the matress was at best 4 inches thick and the springs were poking thru, all the furnishings were very old. There is no maid service and no towel or sheet change unless you make arrangements the night before. the hallway carpets were...

"Clean room, staff very friendly amenities close by. Food vey nice.."

"Lovely hotel with a great location Absolutely spotless and great staff"