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"The room was clean and well maintained. It's a shame the pool is no longer in use. All staff were very pleasant and helpful. Bar food was good. Always a nice stay at the Imperial. Parking is expensive at £14 per night. Good position for using the tram which was £10 for 2 adults for a days travel."

"The Titanic hotel was excellent and the decor and ambience is brilliant. Rooms are superb with huge bathrooms. Breakfast was really good and the staff were very helpful and friendly. Would definitely stay there again."

"Paper thin walls. Drunk youths shouting and being sick in rooms until 3:30 in the morning. No security patrolling at night. No toilet brush. Guests sat outside drinking cans until late in the evening. That’s why it’s cheap. Cleans sheets on the bed though."

"Friendly Reception Staff. The sea view room that we were allocated was awful generally!! Scaffolding blocking any possible sea view!! Went back to Reception to ask for another room. Very helpful and located a room on the side of the Hotel with no scaffolding up and at least a seaview. Had to ask for another bedside cabinet! Surely the simplest item to have in a room. Very small and bathroom not clean at all! One chair for 2 people. No entertainment at all despite advertising as such!! Food was...

"Poor housekeeping. The bedroom needed a proper clean. Dust on shelves in wardrobe had to wipe before using. The sink was partly blocked my husband cleaned the plug etc also the water was very slow to drain away. We did inform the reception and was told they would notify the manager ."

"The Municipal is a lovely hotel, communal areas are fabulous, it is in a great location and was immaculate. We booked it for my birthday due to it being the only 5 star hotel in Liverpool and thought we would give it a try, we normally stay in the Titanic hotel, however I’m not really sure why it is classed as a 5 star hotel. The Titanic hotel in Liverpool is far more superior in my view. We stayed in a Superior room in the municipal and I have to say I was disappointed, the rooms in the...

"Great hotel in a very central location. Every staff member was so helpful, particularly reception staff. Loved the added extra of a complimentary. drinks reception at 6pm each evening"

"De sfeer, vergane glorie, de lounge, de ruime kamers met fijne ruime badkamer, schoon"

"Nice room, comfy bed, good facilities"

"The reception was woefully understaffed for days and despite doing the best job they could the only two staff had to deal with all check ins checkouts luggage and advice for a full hotel. Queues down the street on two days to check in and check out. Staff wonderful; management appalling."

"Very central location and very quiet!"

"Did not like the romm"

"Cuisine ouverte 24h sur 24"