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"Staff at breakfast all seemed subdued and only very few interacted with guests. The choice of breakfast was minimal. In comparison with other hotels it was just about acceptable. Some of the seats were uncomfortable due to ware and tear. Ended up sitting on the frame rather than the leather clad seat cushion. The hallways were very dark and the room itself did not have adequate central lighting. The shower was a weak waterfall style shower with out a hose for extra use. I found the concierge...

"Room was beautiful and clean and tidy. Staff were great 👍 5 star 🌟 will stay again."

"Staff very friendly and helpful, comfy bed, clean and tidy rooms, bins emptied every day, refreshed tea and coffee every day, good selection on breakfast and excellent service by Una x"

"The location was good, walking distance to restaurants, pub, shops and near the Albert dock. I also appreciated the handwritten note from the staff. I find this very warm and welcoming. I just hope they have parking but they were helpful in terms of guiding us where to park. The discount code was also good."

"Excellent facilities, breakfast and ambience. Staff were extremely helpful, polite and professional. Would love to stay again"

"The location"

"Room was very big and clean with a huge window and a lovely view of the Liver Building . Reception staff were very helpful and pleasant. Nice bar with outside space and views ."

"Our room was clean, bed spotless and very comfy, the furniture could be updated, the bathroom especially shower cubicle needs revamped, the kettle in room really needs to be descaled, the restaurant was good, breakfast was lovely, dinner was ok, but waiters need to serve food on trays as fingers were on food when serving side plates of vegetables, not good, although staff were friendly, we enjoyed our stay,"

"The location for both the waterfront and for Liverpool One was excellent. The staff were very professional yet friendly, the room lived up to expectations and the breakfast was varied and well presented."

"Check in was friendly , Welcoming and smooth. The apartment was very clean and well equipped. Very happy with our stay here"

"Great staff very clean!"

"Excellent stay will be back"

"It's located in a really good area. Room was clean, hotel was quiet. I was there for a day, no complaints"

"A bit dated - air con poor. Paid extra for balcony but the view wasn’t that good at all and flimsy little bistro chairs and tables that had seen better days"

"The hotel is just that little bit out of the way, although compared to other places, the location is good. The room was immaculate although I found the bed a bit less comfortable than my own. Staff were very good all round. Getting a buffet breakfast in the rate was a bonus, and it was okay to good, depending. There was no mention of paying £13.50 per night for the carpark until such time as they asked me for a bundle of money because I was parked there. This should be more upfront. We...

"From check in to check out, our 3 night weekend stay at the Ruskin was perfect. All staff were really friendly and very helpful. All food and drink provided, breakfast and bar snacks were delicious with great choices and again served "with friendly and genuine smiles". The standard twin room was perfectly adequate, with all you need and comfortable mattresses for great sleeps too. Efficient lifts to our second floor room. Will hopefully be returning, maybe even later this year. Highly recommend...

"Wrost hotel ever got pictures to prove"

"Excellent location, near to city center and albert dock. Food is average"