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"What a five star hotel stay this was! Super comfy bed, rooms were incredible, staff were super helpful and polite, delicious food and drinks. Charging ports for electric cars and parking. We checked in early without a fee and they had a room available so upgraded us! Beautiful hotel absolutely stunning! We will definitely be back here again!"

"The property itself is good but we were staying in a room with our 2 grandchildren and we were booked into a room with either 2 double beds or a double and 2 singles. What we got was one double bed and one very uncomfortable sofa bed. Result was no sleep for 2 nights so would be reluctant to book with children again. Also, I know the weather was really good but the room was so hot and the cold water was warm. On a better note… breakfast was good and food in bar at night with the kids was...

"i thought it was all good , deco , to rooms , staff , pools , only thing i didn’t know it was scottish holidays so lots of kids there and wanted a peace break , so only stayed one night"

"Perfect location. Perfect staff"

"Amazing experience in Liverpool and Municipal hotel was exceptional! The staffs who service the breakfast were superb, the reception were very friendly and helpful, thank you all, we are looking forward to coming back here soon . xx"

"The location"

"The staff were helpful and friendly. The room is small and outdated; the carpet and bedding are not clean. Breakfast is way below expectation for the price it charges me (~£40 per day)."

"Only stayed room only for four nights the room was small but clean and adequate parking was a bit of a rip off at a tenner a night cash but the stay was fantastic value for money."

"We were very happy with our stay. When we booked it worked out cheaper than your standard travel lodge/premier inn so we where worried the images online wouldn’t match the experience but we where wrong! Sure the rooms could maybe do with a lick of paint but overall we were very happy with the apartment. The location was brilliant for being so close to the middle of the city, rooms where clean, staff where very friendly and the air conditioning was a dream with how hot the day was. One thing we...

"The property was clean and comfortable with a cosy bed, ideally situated for the city centre with a fantastic breakfast."

"Awful hotel, completely outdated. Is like something from the Adam’s Family. Small double beds with single pillows on the bed, mouldy walls, small fan provided to cool the rooms in the hottest day of the year."

"Great location."

"Good staff quick getting in"

"Very poor and unhelpful staff with particular regard to the air conditioning not working and hotel rooms being over 30 degrees making it very uncomfortable to sleep"

"Wonderful period building literally 3 minutes walk from Albert Dock. Hotel was clean and well equipped and had a real boutique feel. Staff were ama ing and so friendly and helpful. Special mentions to Gill and the Spanish gentleman who was working on the day I checked out. Apologies I have forgotten your name but that’s down to my memory only as he was extremely helpful and friendly. I’ll recall his name as soon as I submit this review! You know who you are mate! Thanks to all for an excellent...

"Not a great hotel! Firstly its impossible to get any email/facebook response, they just ignore you On arrival there was a massive line for check in so it took about 40 mins waiting in a hot reception area. Requested a high floor, didnt get one. Room was like a sauna with no air con and no fan. No toilet roll in the room, not even 1. Shower curtain was just stored on the floor Then on the last day we walked up to our room for our key card to not work so had to walk all the way back to...

"The breakfast spread was great - combination of savoury and sweet options. Room was clean with fantastic light-blocking curtains. Most of the staff were brilliant, helpful and welcoming."

"Nice hotel, staff were pleasant on check in. Room easy to find. I like the darker look of the room, it’s easier for me to sleep. However unfortunately we didn’t sleep very well as the room was just so hot. There was a desk fan thankfully, it’s just unfortunate that the weather was warm & so we were only pushing around hot air. Bed/pillows were comfortable. Decent sized room. Slight noise from other hotel room doors banging shut, but not much can be done about that. The location of the hotel...

"Its a beautiful place and the staff was amazing, friendly and very willing to help, room was clean and the breakfast gave different many breakfast choices to choose from. Great initiative from staff despite the high temperature they ensured there was always ice cubes available for the rooms and offered free ice cream during the day. Very close proximity to the sea, town and other places of interest."