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"The staff were excellent and friendly, the hotel was clean, the breakfast was lovely"

"We stayed in the Annexe, a separate house next door to the hotel, we were unaware of this when booking. A lovely young lady from reception took us to the room, and gave advice on parking- hotel parking is minimal, and you have to leave your keys with reception, as it’s a game of ‘car park jam’, or you can try and park on one of the neighbouring roads. The annexe house looks just like a student house, a shabby front door with a key and pin pad entry system. Inside the grey thickly plastered...

"Very friendly helpful staff. Hotel situated within a great area of Blackpool close to all amenities. Good nightly evening entertainment"

"Tuvimos una muy buena experiencia en este hotel. El hotel tiene mucho caracter y esta ubicado en una muy buena zona. A unas pocas cuadras tienes acceso al Liverpool One, restaurantes y pubs. Es totalmente accesible a pie. Considerando que esta en una zona muy buena, también nos sorprendió que el hotel es muy tranquilo y no había ruido, lo cuál te permite dormir bien. El cuarto tenía más de lo que esperabamos, por que tenía un espacio con microondas, frigobar, vajilla y hasta una tarja para poder...

"Amazing hotel, staff polite and attentive - nothing was too much trouble. Breakfast was fantastic and building itself is lovely, a great stay."

"bar had a good selection but closed quite early for me "

"Excellent stay"

"Bathrooms really nice and new, bedrooms could do with a lick of paint and more plugs, especially on dressing table. Hallway carpets smell a bit musty."

"Great location, room was perfect for us, handy discounted NCP car park just round the corner and a 2 min walk to Castle Street. Friendly and helpful staff. Would definitely stay here again."

"Room clean staff helpful good location"

"Room was nice and clean. Staff very good at reception."

"There was a young persons football tournament on resulting lots of them around the hotel which is fine however parents allowed them to run riot which could have been avoided had the staff been more hands on and ‘seen’ Yes parents should be monitoring their children and if not should be told by staff if children were misbehaving but nothing was said as there was not enough staff to monitor or deal with the situation Some of tables and surrounding areas were left very dirty with crayon’s...

"Would s stay there again "

"The staff went above and beyond!!! The desk team were always so pleasant, the bartenders went out of their way to serve us and always knew what drinks we preferred. They supplied us with ice every night. (we are American and we love our ice water at the end of the day). The atmosphere of the hotel was a Beatle’s fan dream. The location is excellent in regards to Beatles tourist sites and the Royal Albert Dock. Within walking distance of several Liverpool cultural sights. The overall area feels...

"Pleasant stay"

"Rooms where clean and staff was very friendly with a great location. A little difficult to reach staff before check-in time (11am), but this doesn't take away from the overall experience significantly in my opinion."

"Clean"

"Very spacious and clean room. Staff very helpful. Great hotel to stay at and this was my third stay. Would definitely recommend."

"La señora de la limpieza solo como que según ella tendió la cama y muy mal tendida no nos dejó toallas nuevas no barrió no limpió"