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"N/a"

"We checked in at approximately 4 PM. We were assigned a room on the first floor. They don't have screens in their windows so there were flying insects in the room(the area has a bug called a Midge). There were a handful of them smashed on the counter of the bathroom and on the walls as the window was left open before we arrived. Also, the TV did not work at all except for the guide, but you could not change channels or adjust the volume. The sheets and pillow cases were stained. I do believe...

"Kool"

"This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there."

"Breakfast was great and staff are friendly."

"Stayed 2 nights on a family trip. The staff were all very friendly, our room was clean. The breakfast was pretty good too! I'd recommend staying here!"

"We booked through Expedia for 3 nights. Because of a medical emergency requiring us to drive 10 hours back to RI we had to leave a day earlier than expected. We experienced this emergency on Saturday evening and so informed the desk clerk. We were told we needed to call Expedia since we did not give them 48 hours advance notice. We called Expedia explained the situation and they emailed the hotel to support our situation. We were told by the front desk that only the manager could make an...

"Easy check-in. We arrived around 6pm. Staff was there and made check-in quick and easy. Room was great! Spacious! Clean! AC worked fine."

"Great hotel and staff. Enjoyed the staff recommendation of Geneva for multiple dining options. Very interesting place."

"La habitacion era amplia y bien amueblada.El baño estaba muy limpio.Las areas comunes del hotel eran agradables y espaciosas. El desayuno era correcto. El personal fue atento."

"All staff were extremely pleasant, professional and helpful."

"I will definitely use this hotel again. Really nice place"

"A good place to stay when visiting Mentor. The room I stayed in was clean, the bed was comfortable, the bathroom was clean, and amenities like fridge and microwave were there for us. The front desk staff member was friendly and helpful during check-in. There was complimentary continental breakfast included with the stay. "

"Clean room, nice hotel. Close to the wineries"

"Breakfasts were great"

"Every night there are teenagers screaming in front of my room while my child tries to sleep. Motel staff does nothing to help us out. "

"We especially enjoyed the thoughtful restoration and attention to detail while creating a functional and elegant property;Thank you so much for all your work."

"It was dissociating experience. Bed was terrible, soft and noisy. I could understand if a hotel room didn’t have an iron, but charging $100 and not even providing shampoo or a hair dryer is absolutely unacceptable. The rooms were also very old and unattractive. Overall, it was a very disappointing experience."

"We arrived to find the property under renovation. Our room was one in a wing of rooms in original condition. The carpet was torn and stained, not clear the sheets were clean, no towels, the towel rack was hanging off the wall as was the tissue holder, no glasses or cups, there was an extra (dented) refrigerator in the room. It would probably have failed any health or accommodation codes."