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"Our experience began on a positive note when we were greeted by the hotel driver upon arrival. The van was very nice, clean, and comfortably air-conditioned, and the driver was professional and courteous. Upon arriving at the hotel, it was apparent that the property has a rustic charm but is also in need of updates and renovations. The check-in process was smooth and efficient, and the staff was helpful, professional, and welcoming. Our rooms were ready upon arrival, allowing us to drop off our...

"Cuando llegue a hacer el check in me cambiaron de habitación y no es la que reservamos nos dieron una menor calidad,"

"I loved the property. Staff was amazing. Right across the street from the beach. Food was excellent. The bar was great. The swimming pools are beautiful and super clean."

"The experience since we got there was horrible. The rooms were not what was seen in the pictures. The lighting was horrible, no plugs to charge available, the staff was very un welcoming and not helpful at all the hotel smelled a lot like mildew and next morning it was raining inside the hotel. We stayed the night and left besides the property manager was rude and practically kicked us out of the hotel. Not trying to accommodate us at all. Next morning we found the hallways flooded by rain and...

"Tienen un personal muy atento que y una piscina excelente que dan deseos de estar metido en ella."

"I loved the customer service! The staff cou"

"Great hotel if you are doing a short visit. The hotel is a bit outdated, like some of light fixtures on the lamps were old and rustic, the lounge chairs by beach were not always clean but to be fair it did rain a lot. The staff was really nice and very helpful baltazar was always looking out for my bf and i and just extremely friendly and his service was top notch. The food was delicious we had their ceviche mixto every day!"

"Todo bien!!"

"Service"

"Restaurant adjacent was super convenient and really good. Loud party next door went to 2 am and was the only challenge. "