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"I would like to mention that Expedia representative at the property, Luis was very helpful. He went extra miles to make sure for our staying would be comfortable and memorable. The buffet restaurant at the property during the lunch was madness. The staffs were working so hard non stop but it clearly understaffs with overcrowded. So we visited Poseidon restaurant at Palace instead for lunch and it was peaceful. Overall, all the staffs at the properties were friendly and helpful. We had great...

"My husband and I stayed at Lopesan Costa Bávaro for our honeymoon in 2024 and had a wonderful experience, so we returned with our 7-month-old baby expecting the same quality. Unfortunately, this visit was very different. Our room was humid, had a noticeable mold odor, and the air conditioning was not cooling properly. During our stay, the resort experienced power outages for approximately two days, and we relied on a small fan for our baby. When we requested a room change, we were moved to a...

"Muy buen hotel lo recomiendo lo malo que está lejos del aeropuerto pero por lo demás todo muy bien"

"Amazing resort"

"Excellent property"

"The swim up bar was cool. The Sports Bar did not serve fresh food. They served quesadillas but did not have the toppings. Room service was supposed to be available until 11pm. I tried to order food but no one would pick up the phone. On the second day of my stay, the phone stopped working. The staff members catered more to the travelers who spoke Spanish. I was ignored s few times by staff members during my stay. I will Never visit again."

"Thank you for the amazing vacation for our family! This was seriously one our most memorable vacations ever (and we travel at least 2/3 times a year for the past 20 years). The hotel was spectacular, our suites very comfortable, the restaurants diverse and high quality as well as the drinks. But the best part was the staff: Daniela and Felix by the private pool area made every day absolutely amazing! We are definitely coming back… thank you for all the beautiful memories!"

"Construction is going on there! Do not waste your time and money!"

"Buenas instalaciones, buena comida bufé. La limpieza es ok pero pudiera ser mejor por ciertos detalles. Deberían de tener lámparas uv para las moscas en el área del bufé y no debieran permitir reservar los restaurantes de especialidad sino el mismo dia, ya que se pierde la oportunidad de comer en alguno de tu preferencia y al que obligatoriamente puedes ir, te sirven en una hora y hasta más….!"

"Our AC went out, outlets went out, water sewage stopped working hotel wide for half a day, steamer was broken on arrival, they brought us two broken weight scales (because we were trying to weigh our bags before flights), tv lost signal for 2 days resort wide, drinks/food aren’t as good as Mexico and Jamaica. My safe broke and I had to spend over an hour while they attempted to fix it before bringing another one. Our room was right next to the sister hotel’s auditorium so it was loud until...

"The actual hotel is not bad, everything is well maintained. The service is horrible, we stay 7 days with 6 nights and in that time the only service worthy of mention was at the pool. They didn’t have any activity for my daughter, not even in the main pool, they only offer a breakfast with the characters for with you have to pay extra if you don’t seat down to listen how they tray to sell you staff for like an hour. Do not believe the number of restaurants they say they have, there are only 4...

"10/10 will be my go to stay"

"👍"

"Budget friendly"

"We had a wonderful stay at Dreams Onyx Punta Cana. The entire property was very clean, well maintained, and beautiful. The staff was consistently kind, friendly, and eager to help, and they really made us feel welcome throughout our stay. The food offered plenty of variety, the pools were excellent, and there were lots of activities and entertainment for both adults and kids, making it a great choice for families. The resort had a relaxing atmosphere while still offering plenty to do. Overall,...

"Hotel was great. Beach great. Food was descent. The shuttle to and from hotel with the company destination was terrible."

"The lady who cleaned the bedroom , Ruddy, was very friendly and did a wonderful job. In the dining room, Mesa Restaurant, Emilia served us so well. Kerman, the bellman greeted and fairwelled us very gently. The hotel great, but these people made it better."

"Raul, my butler, was absolutely excellent. Every time I needed anything, he was there right away. Whether it was making dinner reservations, arranging transportation, or taking care of any request I had, he handled everything quickly and professionally. He was always friendly, attentive, and made sure I never had to worry about a thing. His outstanding service truly made our stay even more enjoyable. Corina, my wedding planner, was simply amazing. She did an outstanding job making sure every...