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"The resort itself was absolutely beautiful, with stunning grounds and a relaxing atmosphere. Unfortunately, the accommodations didn't reflect what I would expect from a 5-star resort. The room had several maintenance and cleanliness issues, including rusty faucets and stains on the bedding, which was disappointing. During our stay, the electricity went out for a few hours. While it wasn't ideal, it wasn't the biggest issue and we were able to move past it. What left the biggest negative...

"El hotel es muy grande y bonito, pero está en construcción y para mí fue muy desagradable porque hay muchos roídos y no se podía descansar, además al vender el hotel ofrece muchas cosas que todavía no está disponible,"

"nos gusto pero falta mas animacion en la noche y la calidad de la comida debe mejorar, el restaurant que nos recomendaron mucho Toro no nos gusto para nada la carne super dura y todo lo demas con mal sabor"

"El hotel esta bonito. El lobby esta muy bonito y diferente. El servicio la mayoría del tiempo fue bueno. El restaurante italiano fue uno de los mejores. Ahora nos dieron la habitación sin toallas pedi toallas y se tardaron una hora en traer toallas. De todas las toallas que nos dieron como 5 estaban manchadas. El personal de limpieza tuvimos que llamar para que nos dieran servicio. No vi nunca la de housekeeping hasta el ultimo dia. En Yolo encontramos un cabello en la comida. La comida en...

"I want my money back!! I was not available to get there for terrible wheather condition because of the recent wild wifire .They make me do another reservation thinking they are going to refund previous reservation with Barcelo still don’t hear anything abaut my refund."

"Excellent experience! The staff was amazing, and everything was incredible."

"Staff was awesome and respectful. Steakhouse not so good."

"Great resort and service"

"It was good"

"Staff was very friendly, cooperative and prompt to provide service. The pool outside our room was a blessing - when kids were not in the Park that's where they spent most of the time. Rooms were spacious, clean and well maintained. Bathroom was huge and plenty of storage space. The food was excellent and buffet places provided plenty of variety with specialty cuisine restaurants available on reservations. Kids over enjoyed the sweetery. Amazing experience kids will remember before they get ready...

"All the staff were very good and friendly wasn’t happy with sargassum on beach"

"We had a wonderful stay at Grand Palladium Select Bávaro! We were a group of 18 people, and overall, our experience was amazing. A special thank you to our butler, Constantino, who took great responsibility in making sure our stay was comfortable and enjoyable. He was very helpful, attentive, and went above and beyond to assist our large group. One piece of advice for future guests: make sure to book all your à la carte restaurants as soon as you check in to the property. This will make your...