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"The staff were very friendly and helpful. My concierge, Cesar was great and made sure we had everything we needed.. This hotel complex has a few buffets with good variety of food, the restaurants were not that great with the exception of the Hibachi which was phenomenal. Plenty of activities during the day and night. Overall, great place to vacation."

"El hotel muy bonito pero si me hablan claro de que tal la atencion la comida y todo es un desatres mi dinero que lo reuno dia por dia con mi trabajo y en realidad no volviera ni ningun hotel asiii me decepcionaron demasiado no pense ver algo asii la atencion grave estuvimos mas de 24 horas sin corriente sin aire acondicionado viaje con un niño chiquito y una adolescente estuvimos una noche entera sin dormir de tanto calor no creo que merezcamos algo como eso cuando son vacaciones que...

"Me encantó el hotel, las personas, la comida y todo demasiado."

"Excelente"

"Todo está 10 estrellas . La atención 100 estrella. Nos vamos súper contento. Excelente el personal y todos los trabajadores son súper atentos. Amo a los dominicanos súper amables y serviciales."

"Good hotel"

"The grounds are very nice. Staff always super friendly. The room was very comfortable. The food to die for. Best part was the adventure with the Buggy's...the cave with the river and the beach. It was my first visit and I will definitely be back. The large pool and swim-up bar was great. Shopping was great too."

"Staff very welcoming would definitely go back."

"Construction is going on there! Do not waste your time and money!"

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"Everything was good and great except the check in process, a line was form for no reason because the staff at check in would pick ppl randomly off the line. Was a very unorganized process."

"This resort was beautiful."

"When we arrived, our rooms weren't ready to be given. They told us to hurry to lunch since it closed 30 minutes. The buffet staff had put almost everything away that was hot and were upset that a large amount if guests were being sent there to stall for time. We waited 2 hours past check in to get a room. Getting a reservation for a restaurant is nearly impossible. All the rooms smell of mildew. I was approached multiple times daily by very aggressive sales people selling time shares, jewelry,...

"Pool was amazing"

"5 days, July 2026. We loved the property. Beautiful, clean. Spacious rooms. Super windy every day and even had so much sand blowing on us, we couldn’t lay out one day. Beach had lots of seaweed. Water had even more of it, so we didn’t swim for more than 10 mins in the ocean the entire time. We picked wrong time of year I guess. Pools were great but close at 6pm. Fun foam parties. Food was good and bad. Sadly, the buffet was better than the fancy restaurants. Lots of kids at buffets. ...

"This place is amazing. The staff give the best service, very clean, restaurants are great!"

"The resort is beautiful and the people are wonderful! We will be back! My only suggestion is to visit Macao beach because the beach at Dreams Onyx was not great. The pools were fantastic and so was the entertainment!"

"The staff was very nice in special Julia, “Barbie” and “Chispita”."

"The property its quiet and well maintained. Most of the staff is friendly but be prepared for aggressive salespitches for time share presentations and spa packages. You will be accousted regularly on your way to the beach and if you politely decline, they will follow you and keep asking."

"The staff go above and beyond to make sure you’re happy and enjoying your stay. Clean property with great ambiance. Love the wildlife on property."