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"Customer service as well as all inclusive restaurants"

"Serande Punta Cana Resort and Spa was beautiful with spacious rooms which were clean and comfortable. The staff were super friendly and helpful. The pools were well kept and clean. Buffet food was delicious with many different choices every day. My only wish is you didn't have to make reservations ahead of time for specialty restaurants because many of the popular one were already taken and many had vacant tables. Will definitely be back"

"Rather not even say"

"El hotel es muy grande y bonito, pero está en construcción y para mí fue muy desagradable porque hay muchos roídos y no se podía descansar, además al vender el hotel ofrece muchas cosas que todavía no está disponible,"

"The Hard Rock Punta Cana what’s my first all-inclusive experience and it was awesome! Customer service was so attentive, restaurants were awesome and beach and pools were great. Definitely will go back and highly recommended five stars in my book.!!"

"Buenísimo"

"Staff was super helpful. Santos at the Casino bar was EXCELLENT!"

"The property was beautiful and there was constant entertainment."

"Everything was great,"

"I booked Majestic Mirage Punta Cana expecting a luxury 5-star experience, but unfortunately my stay was very disappointing. On our first night, after returning from the pool, I grabbed a rolled towel for my children to shower. As soon as I opened it, four live cockroaches crawled out. Thinking it may have been an isolated incident, I continued getting my children ready, but within minutes they began screaming as more cockroaches appeared around the bathtub while they were showering. I have...

"It was a last-minute decision to get away for my birthday, and I absolutely loved this place. The hotel was super clean, the service was amazing, and it was an excellent value for an all-inclusive stay. The only downside was the pricing for the extra activities. The spa and romantic packages were quite expensive. For example, the birthday package with balloons and a strawberry cake with no strawberries cost around $400, salty Other than that, it was an amazing birthday getaway, and I would...

"Went to ocean el faro late july. Downloaded their H10 app to attempt to make reservations for restaurants & to use it for any room services needed like I’ve done at different resorts but the app DID NOT work. Brought it up to front desk & they just suggested what’s app for communication. It was stated that the buffet had different foods each night..like a “theme”. Which was false. Same food every night at buffet. The burger spot outside was 3/5. Rude staff & food was cold there. I had to ask...

"The experience at Grand Palladium Punta Cana Resort & Spa was amazing. Room was very good, clean and comfortable. The common areas were also very clean, staff was hospitable, friendly and very helpful. Food at the a-la-carte restaurants was great, with Portofino being in the first place with a 10/10 stars. Stayed with my friend and our daughters for 6 nights. Definitely would recommend it."

"Our stay at Nickelodeon Resort Punta Cana was extremely disappointing. The buffet served the same low-quality food every day, with tough, rubbery meat that was difficult to chew. Most dishes weren’t labeled, and staff seemed uninterested in answering questions. Service was slow—we often waited 10–15 minutes just to order drinks. Only two restaurants were open each night, with no way to know which ones unless you walked around the resort. Many menu items weren’t available, and substitutions were...

"Norris was an amazing host."

"This resort met all of my expectations! Staff really friendly make you feel welcomed! Room Was always clean! My family & I had a good time! Thank you"