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"Muy buen servicio de José Luis Rodríguez en limpieza de cuerpo en la cómoda mildre excelente servios en la bc picina Porfirio"

"Our stay was extremely disappointing. When we arrived, we were given a room with a broken air conditioner. The maintenance employee who came to check it barely spoke to us and then left. When I called the front desk to ask for an update, I was told that the employee had reported the air conditioner was working, which was simply not true. We were moved to a second room, but the air conditioning there also had problems. Eventually, we were moved to a third room. We spent both Friday and Saturday...

"Very beautiful and fun resort! Lovely and helpful staff. We look forward to our next stay."

"Everyone there was rude I didn’t get to stay in my hotel room because they decided to cancel my stay knowing I had booked for 5 days and made me waste extra money on another property"

"This resort has exceeded my expectations and I can’t wait to come again with my family in March! Our First time at this resort and definitely not the last. from the moment I checked in with Jarismal to the final day she always had a big smile on her face definitely what you want to see when your checking in to any resort the hospitality was well observed. The service was 100/10 they made sure you were well taken care of and let’s not talk about the poolside service who kept the drinks flowing...

"Staff not friendly: poor service/ mini fridge not working in room/ missing extra balcony chairs/ had to pay for room service. Not enough pool chairs. Didn’t get to enjoy others restaurants always full. The beach was full of sargassum.."

"Wasn’t what I was expecting, staff need better training, place need more cleaning"

"Enjoyed our stay."

"We really wanted to love this resort. The property was beautiful, clean, and well maintained. The pools and beach were nice, and the common areas were spotless. However, after spending 7 days at the resort, these positives were overshadowed by disappointing food, poor customer service, housekeeping issues, and a major unresolved billing issue. The biggest disappointment was the food. We booked this resort because of its outstanding food reviews, but our experience was the complete opposite....

"Would not return"

"Muy lindo el hostel... los personajes maravillosos buen servicio por parte del personal que labora en el hotel..variedad en la comida ...todo muy bueno....gracias"

"Mi experiencia en TRS fue excelente de principio a fin. El servicio del personal fue excepcional: siempre atentos, amables y dispuestos a ayudar. Las habitaciones estaban impecables, las instalaciones muy bien cuidadas y la comida fue de alta calidad, con una gran variedad de opciones. La tranquilidad del hotel, la hermosa playa y el ambiente exclusivo hicieron que la estadía fuera muy relajante. Sin duda, es un lugar al que volvería."

"The cockroaches everywhere and mosquitoes I have sent my son and my self to the hospital to get medication about the viruses we got there"