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"T"

"We absolutely loved it we will be returning! It’s huge and they just opened up the new side which is the Lagoon side. The food was not the best at the buffets but a lot of the restaurants were great. We wished the steakhouse wasn’t adults only!"

"Horrible experience"

"First of all, thank you for such great service. The location is about 35 mins from the airport, the hotel is very pretty, clean and the staff is very friendly. The food was good and well prepared. This place works well for both family and single couples."

"The resort at a glance seems nice but the quality of the amenities, cleanliness, and food were below expectations. The service is slow and the staff makes the customers feel like a burden. The food made my whole family sick by the morning of day 2. We even went to the restaurants that were pay out of pocket and the food was still disappointing there."

"Clean room and overall great stay"

"The pools were nice, but.. It’s a great chance you won’t experience the restaurants, especially rsvp ones. We try to book them at 7:45 in the morning and still couldn’t get a slot. My room on 1st floor had a wet mildew spell, but our other room was fine. They had a humidifier in the room all night that was a little noise. Staff was nice.."

"I like everything"

"Personal atento en algunos lugares otros no tanto Problemas con check out con atrasos de hasta 30 min Si no haces la charla para intentar quedar como miembro es un costo para que te activen los 250$ dolares de crédito Actualmente probablemente por inauguración hay mucho manejo de información cruzada Incluso al salir me preguntaron si iba a cancelar porque les salía que no había pagado aunque había hecho pago por expedía Las bebidas gaseosas no tienen máquina expendedora todo es de botella...

"Did not like this place at all food was terrible and not clean at all!"

"Very good excellent"

"Very beautiful resort. So calm and relaxing. The pools and beach were the best part. Every staff member made you feel so welcome and it was a 10/10 experience."

"Excelente servicio al cliente, la comida espectacular y muy limpio todo. Hay mucho por hacer unos pocos días no son suficientes para el disfrute. Hector Matos nos atendió muy bien, muy amable y atento con cualquier cosa que necesitáramos."

"The property was relaxing but I did not like seeing the birds flying through and landing on the tables while we were having a meal in the opened restaurants also it was difficult communicating with the staff due to the language barrier"

"Todo excelente desde la aerolinea hasta el trato en el hotel, las instalaciones, restaurantes, etc... super recomendado...."

"The staff were constantly cleaning throughout the day. Everyone was pleasant and inviting. The service provided by all staff was excellent."

"My partner and I spent 4 nights there and it was wonderful. We opted for the Preferred Club Partial-Ocean Front view (picture attached of the view) that didn’t disappoint Rafael was our personal concierge for the trip and was helpful in setting our reservations, getting our room attended to, and answering any questions we had. The adults only preferred club pool was where we spent most our time, and the swim up bartender Alejandro and waiter Jeancey were very attentive and gave us a great...

"The staff was very nice in special Julia, “Barbie” and “Chispita”."

"The trip amazing and the staff was so helpful and pleasant. I would definitely visit TRS again."