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"The check-in to guest services transition could have been better organized. The jacuzzi in my room didn't work properly. It was serviced, but still didn't work properly. Very nice room otherwise. I don't drink alcohol. There were several occasions where I was given Pina coladas with alcohol even though I voiced loud and clear that I don't want alcohol in my drinks. You could hear festivities in the hallways when you were sleeping. Best restaurants were Los Torres and the Japanese restaurant....

"Loved all of it! Wish pools and beach were open later than 6 pm."

"No llevar muchos motetes"

"Not really worth the money. We expect to be better than hard rick but not, food limitations, supposed to be all inclusive, but they want to charge you for all the good food, steaks or lobster, and for the expensive price that they charge is not worth it."

"Lots of things to do!"

"En general todo fue excelente! Es un hotel muy hermoso y ameno. Sin embargo, las facilidades en el área del pasillo hacia las habitaciones están algo deterioradas. La comida resaltó! Todo muy rico."

"Es un hotel super los empleados super la animación super la comida super en fin ya estoy planeando para volver."

"Steak house and buffet absolutely delicious! I’ve stayed at a few resorts in the DR! Secrets is the best thus far. Please don’t pay attention to any of the bad reviews on this place. I’m very picky with food and service and this was truly one of my top 5 places to travel to world wide. I have no complaints."

"Personal atento en algunos lugares otros no tanto Problemas con check out con atrasos de hasta 30 min Si no haces la charla para intentar quedar como miembro es un costo para que te activen los 250$ dolares de crédito Actualmente probablemente por inauguración hay mucho manejo de información cruzada Incluso al salir me preguntaron si iba a cancelar porque les salía que no había pagado aunque había hecho pago por expedía Las bebidas gaseosas no tienen máquina expendedora todo es de botella...

"Todo muy bien ."

"For the price I paid it could’ve been more to the resort"

"Our Butler Wilbur was excellent!"

"I liked that they have enough amenities for the kids and the entire family. I particularly loved the very relaxing vibes of the entire place and the hammocks everywhere. My most favorite attraction though was the tree swing by the beach and the lazy river was a big hit with my kids. Another big hit with the kids was the Jelly playhouse. They offered a lot of activities and kept the kids entertained and safe while mommy and daddy enjoyed a dip in the pool or a romantic lunch. We’ll definitely go...

"The property was relaxing but I did not like seeing the birds flying through and landing on the tables while we were having a meal in the opened restaurants also it was difficult communicating with the staff due to the language barrier"

"Overall, I had a great time at this resort and would definitely recommend it for a girls’ trip. The property is absolutely beautiful, well-maintained, and has a fun, relaxing vacation atmosphere. There were plenty of places to lounge, take pictures, and enjoy time with friends. The only downside was the food, which was mediocre overall. There were a few good options, but nothing that really stood out. I also found most of the drinks to be watered down, so if you’re expecting strong cocktails,...

"It was beautiful. The property is very spacious so I didnt feel as tho all the guests were on top of each other. Food was good, drinks were good. Very laid back atmosphere with activities and entertainment daily and nightly. We will be returning"

"La peor experiencia sobre trato hacia mi persona y mi familia"

"The staff was very nice in special Julia, “Barbie” and “Chispita”."

"Great resort in Punta Cana. The staff is extremely helpful. The place is beautiful, very well maintained. There are multiple pools and a large beach area. The restaurants I went to were great and very easy to book thanks to Ray, who was very helpful and answered all the questions we had. I recommend this resort to everyone."

"The platinum is not worth it!!!! The 24hr room service sucks and the train not 24hr"