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"This hotel is all around a VIP experience, highly recommended 👌"

"El servicio al cliente de los meseros fue malo, ya que ellos no atendían a tienpo o se quejaban y lo hacían saber. El personal en varias ocaciones lo escuchamos discutiendo con otros empleados. La calidad de los jugos muy baja, sabia a jugos de sobres de colmados, en ls habitacion se le olvidó la toalla al momento de cambiar las sábanas."

"Our stay was absolutely wonderful from start to finish. Everything was spotless and beautifully maintained. The rooms and balcony are huge and we received such a warm and friendly welcome upon arrival that we immediately felt at home. The hotel is conveniently located with easy access from Punta Cana Airport, making our trip stress-free from the moment we landed. The amenities exceeded our expectations, offering everything we needed for a relaxing and enjoyable vacation. The pools, common...

"Space was very clean and there was lots to do and many great food options"

"I stayed at serenade in the swim up unit and can I just say wow, from when we arrived we were treated like royalty, the service making notice of Chayrell and Argapito was so great oh my God. During the trip I lost my camera in an uber and Chayrell took it upon herself to make sure I got it back which was above and beyond, the bars were beautiful and very aesthetically pleasing and the food was chefs kiss, all I can say is Serenade is heaven on earth and I cried when I had to leave"

"The staff was amazing, I had a great experience, Luis Berroa was a great hosted and all the shows were amazing, great food I’ll go back for sure"

"The resort was ok but it was very difficult to get into the steakhouse even though the resort wasn’t even that busy."

"Bueno"

"Me gustó el buen servicio de cada empleado, buena comida, buen entretenimiento."

"The pools were beautiful and not over crowded. The beach was disappointing with seaweed. The staff was awesome and very friendly and helpful. Brandol answered any questions I had at anytime I asked. He took great care of us to make sure we had what we needed. We did have a problem with our first room with moisture on floors and our clothes got damp too. We were given another room and it worked out. Overall we had a great stay and would stay again in a different season when there is NO seaweed!!...

"Everything excellent!!!"

"Thank you guys for making it so welcoming and wonderful my experience."

"Loved our stay, the staff were great & made our daughter’s 1st birthday very special! 10/10 recommend all families we will definitely be back. The food was amazing as well"

"Very pretty property, Manny Mercedes was very helpful and professional. The quality of the food could be improved; more healthier choices would be great. Room was clean, staff was wonderful and the live entertainment was excellent, I would say the quality of the food needs improvement, breakfast was great!"

"Excelente"

"Todo súper , muy amable el personal."

"The property is beautiful, well kept, my room was very big and pretty. They could improve in maintenance if the room the balcony door curtain did not have the features that need to be open, the bath robe hanging in the closet was dirty, and of the 5 amenities that they put in the room I was just left 2 missing the shower cap and the sewing kit etc plus they did not put water bottles and the phone did not worked either I notified everything and it was corrected"

"Kelly- was an absolutely incredible concierge and made our stay meaningful !"

"My fiancé and I recently stayed at Catalonia Royal Bavaro Adults Only. While we enjoyed many aspects of our stay, there are areas that need improvement, including room assignments, room updates, food quality at some restaurants, and the large number of cats throughout the property, which may be an issue for guests with allergies. Upon arrival at 11:30 a.m., our room was not ready, and the first room assigned had a view of a construction site. Thankfully, Minerva and Myra at the Front Desk...

"Great stay for families. Upon checking in we were given the wrong reservation. On day 3 our bracelet fobs became inactive, which resulted is in having to walk all the way back to the service desk to get them reactivated. Staff wasn’t very helpful. Not a very good stay. Check out was much simpler."