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"Excellent resort for families"

"The hotel looks and feels newly renovated, mattresses are super comfy, a/c, water pressure and temp all work great. Staff is agreeable and helpful, the food is also delicious, well prepared and presented. Points to improve: 1. Everytime you enter the waterpark you have to fill out and sign a form (just get a one-time signature at check-in). 2. A couple of times we couldn't get service because there was no staff on site...this happened once at the food counter in the waterpark, once in the gym,...

"Excelente fantástico"

"Excellent!!!"

"Absolutely loved it. All inclusive resort that also includes amazing hospitality? Wouldn’t have had it any other way. We reserved a preferred swim up and it was just as lovely as I expected. It was rejuvenating experience and made all that much easier with our concierge, Francisco. He was extremely helpful, and it was perfect having someone to answer any questions or ensure any accommodations we needed without evening lifting a finger because he would just spawn like a genie. I’d previously...

"All restaurants weren’t always open, lazy river has no floats, full resort is still under construction so woken up to banging."

"tudo maravilhoso!!"

"Overall, I enjoyed my stay at Secrets Royal Beach, Punta Cana. Here are few key things you should know. The staff was mostly very friendly and helpful. The only issue I had was the upselling of the spa. They were very pushy about selling the spa, which is not something I need on vacation. The quality of food was great. I was really impressed by the Mexican and Japanese restaurant. The buffet was fantastic. It had a huge variety of food to cater to many tastes and diets. I enjoyed the pool areas....

"Excelente servicio"

"Excelente experiencia, lo recomiendo. Limpio, buena seguridad, y servicio"

"Thanks"

"I have been to many all inclusive resorts and this BY far exceeded all expectations. Immaculate, beautiful, and the most friendly staff. The food was amazing, and the service even better. The gym and games area is the best I've ever seen. Just so awesome."

"Where do I even begin? My experience at this resort was extremely disappointing, and I would rate it **2 out of 5 stars** The food was awful and far below what I expected from an adults only resort. The elevator closest to my room was out of service, while the operating elevators had no air conditioning and smelled unpleasant. Because I had two reservations, One had a strong, musty, mould-like odour, making the stay uncomfortable. Customer service was inconsistent. Some staff were friendly...

"Lovely hotel."

"Great resort"