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"Todo estuvo excelente"

"The staff were my absolute favorite part of the trip. They were attentive and very personable."

"The air conditioning doesn’t work well, and the ceiling fan made a noise that kept me from sleeping. There isn’t much variety in the buffet food."

"Staff was friendly and helpful. The warmth was palpable."

"We stayed here for 6 day in Oct 2027, 1day and 2nd day we had water issue 2nd day was the worst 11 hour without water and they refuse to change room. It take room service 2-3 hour to delivered just towel, staff are not train and it will take them 1 + year to be up to date. avoid until they are fully completed."

"Great service"

"The whole resort was amazing. The food, the activities, the staff the beach I can't say enough good about all of them. I can't wait to go back next year for my 50th birthday!"

"The only reason I would return is because of the staff and Nicks characters. The hotel urgently needs to renovate the rooms in Building #2. The grounds and pools are very nice. The food is not the best, but it is acceptable. The cleanliness of the property needs improvement, as the hallways smell bad. We did not have Wi-Fi in our room at any point during our stay, and we requested maintenance service more than three times, but no one ever came to fix the issue. The staff, in general, were very...

"El servicio lo es todo aquí, personas como Carlos(mayordomo) Noli(Bartender) Lucila y Jennifer de restaurantes hacen que el huésped se sienta en casa."

"This was one of the best relaxing and enjoyable vacations. The resort was perfect for a well-balanced time in a beautiful location. The staff were professional and attentive and the rooms and overall facility was well maintained and clean. The ocean view from my room was magnificent. I look forward to returning."

"This resort has seen better days. I went here 10 years ago and had the best memories, but it’s not the same anymore. Definitely can tell it’s not as well taken care of anymore. Our first room had an ant infestation, luckily the front desk staff was kind enough to give us a new clean room when we went back down and asked. The shower head was broken in the new room but they replaced it when we called the front desk about it. The restaurants were good, decent food and multiple options. I will say...