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"The woman at the concierge desk “LUA” was extremely kind and helpful. She helped me purchase tickets to Tokyo Disneyland and also tickets for the bullet train to visit Kyoto. Loved the Godzilla theme, and the giant Godzilla on the roof of the hotel."

"the location is at the downtown core. Airport limousine has a bus stop outside the hotel which is very convenient. The breakfast buffet has so many varieties. really enjoy to stay in the hotel."

"Very clean and nice place. Staffs were so polite and close to subway station."

"The staff at this hotel are attentive to detail and are very kind and helpful! They continuously checked in with us to make sure all our needs were being met. The room was the largest room we stayed in during our trip to Japan. The beds were extremely comfortable and we had everything we needed in the room. The location is fantastic! The hotel is near a train station and it's in a quiet location. If we ever go back to Tokyo, I'd definitely book this hotel again!"

"Loved location and atmosphere in and around hotel Didn’t like lack of closet or drawers so had to live out of suitcase."

"Great location, very important to know you need west exit of train station - navigating was difficult even with Google Maps!! No grid system and many streets are 2 levels. Loved our room and 2 unexpected surprises- a view of Mt Fuji and of the nightly projection show at the Govt building. Check out the nice fountain and outdoor seating at the Starbucks across the street- across from level 2 of the hotel!"

"This hotel has rooms that are identical to the ones in other Apa and LiveMax hotels. The hotel and rooms are clean and tidy. The rooms are small to the point that navigating the room with two people with suitcases is a challenge, but otherwise have everything I needed, like plenty of outlets for two people to charge all of their electronics at the same time. One good thing about this room that I haven't seen in any of the other similar rooms I've stayed in in Tokyo and Osaka is that the bed was...

"VERY convenient location. Staff is friendly and rooms are small but clean. The size wasn’t an issue, it’s to be expected in Japan. It’s located 10 minutes away from shinjuku, but many stores in the area. "

"In the middle of everything and accessible to shopping , restaurants and train stations. "

"Faucet malfunction and small double room for two people. Small amenities as well but security is great"

"Clean and nice room helpful staff "

"Decente"

"Excellently"

"Good"

"We stayed here for our honeymoon and absolutely loved it. Great service, beautiful city views, great breakfast. The tower is full of cool things to do on each floor. The location couldn’t have been better. Walking distance to stations and restaurants/bars. Would stay again. We love hotel groove!"

"Excellent breakfast with lots of choice. Good coffee, fresh squeezed orange juice, made to order omelettes. Great location. Fun to explore. Good sided room for Japan. Close to public transport. And Don Quixote 24 hr store. Easy to access major sights"

"大箱のホテルの割に混雑が少なく、客室の清潔感も良かった。"

"Awesome location, but the hotel was very dirty and seemed lacking maintenance like I did not expect it to be look in such rough shape considering it has such a high rating in Expedia. But the staff was fantastic"

"Très bien placé."

"So so good. Do it"