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"Nice place to stay."

"When we got there to check in, my kids were talking about the pool and excited to go swimming, got the room key went and changed, got down to the pool and it was closed and drained. Would've been nice for them to say something prior to check in, considering they heard my kids talking about swimming. They did refund my money, but with an attitude."

"Excellent and professional staff. The property was excellent and clean. It was crowded and parking was a little hectic, but manageable."

"This hotel is incredible! There are not enough great things I can say about it. You literally can park your car and walk to everything. The pool side bar was great, all the staff was friendly, hotel is very clean, and smells amazing. I will definitely be back. "

"I had an unexpected trip out to Cincinnati because my elderly mother went to a trip and got sick and I had to fly out to get her. I took her to stay at this hotel for a day and a half while we waited for our flight to fly out, she rested recuperated and we went downstairs to the restaurant whenever we needed to eat it was absolutely lovely. It was a beautiful place to stay and we were so grateful for how kind and caring everyone on the staff was."

"The sink didn't work and shower smelled like mold. But room was very nice and spacious. Staff was very accommodating. I did not get a printed receipt tho. They said I needed to get it from Expedia. Never had that before."

"Cleanliness and friendliest staff"

"Hotel is conveniently located near many great restaurants and businesses. However, the hotel feels very out of date, run down (lots of “out of order” situations), everything feels dusty and tired. Staff was very kind from Valet to the front desk. Homeless people were present during the day in the lower street atrium area, though the area is secured at night. I felt safe, but far from inspired by my stay."

"Hotel is not bad if you’re looking for a quick place to stay. Don’t have high expectations compared to other name brand hotels. Hallways smelled like cigarettes, Bed covers were stained, curtains were ripped, A/C smelled like vinegar, room had a humid smell to it. Pool didn’t smell like it had any chlorine. Gym had no disinfectant products so you could clean machines before or after using."

"Excellent location"

"It was centrally loacated to attractions, restaurants, and whisky row. Safe area. Hotel had free breakfast with healthy options. It even sold wine in “ store” incase of late arrival or need to unwind. Had “outside”(but enclosed w/in hotel grounds) sitting area to grill, relax, but pool was indoor. On Wed.s A beer/ wine and light snack social was offered. Loved it… do it every night! All in all loved our stay."

"A bit difficult to find as the lobby office is on the 2nd floor."

"Habitación Limpia"

"Rooms were very comfortable and quiet. Furnishings are a little dated. Restaurant staff was very friendly and did try the Brown for dinner.. Yum!! Derby pie was great too!! Parking is in adjacent lot with hallway to access hotel straight to front desk."

"I had 9 of my grandchildren and myself in a 2 bedroom king suite. There was space for everyone to sleep. I loved waking up and looking out at the water and Cincinnati. The kids enjoyed the pool."

"All employees were very friendly and helpful. Great location for the Reds game."

"room was dirty , shower and bathroom needed sanitation"

"Breakfast was fresh. First night restraunt only had buffet. Lettuce was mostly bad. Desserts were not chilled and stale. Other suppers ordered off of menu were flavorless."

"The carpet was so dirty in our room that you had to keep your shoes on or the bottom of your feet would get black, nasty"