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"Absolutely LOVED our stay! It was perfect definitely recommend this hotel"

"Walls had hella marks on them shower was ass and didn’t drain with horrible water pressure only needed the place to shower too bc my bathroom was getting renovated. Not even sure I got my deposit back 😂"

"Everyone from the check-in to the checkout was done with professionalism, courtesy and friendliness. So helpful and knowledgeable, we have no complaints."

"For one of the best It lacks alot. The customer service agents at the font did not know much about the city. Also there is no market place to pick up water or any where to shop if you forgot anything"

"I had an unexpected trip out to Cincinnati because my elderly mother went to a trip and got sick and I had to fly out to get her. I took her to stay at this hotel for a day and a half while we waited for our flight to fly out, she rested recuperated and we went downstairs to the restaurant whenever we needed to eat it was absolutely lovely. It was a beautiful place to stay and we were so grateful for how kind and caring everyone on the staff was."

"LOVED the newness, very clean rooms, easily accessible to all of Louisville. In town for funeral, the low price and casino definitely lightened the load."

"Cleanliness and friendliest staff"

"Great staff and professional service provided."

"Room was not properly cleaned.And when we were going for the breakfast they denied about it. Saying it’s not included."

"Excellent location"

"Nice hotel"

"The hotel was amazing, and the staff was all very courteous and helpful. My only negative that I could comment on was the bed was a little too hard for my liking."

"Everything was Clean and well kept! Staff was very friendly and helpful! Only complaint we have, was this is the only hotel we have ever stayed in where you could hear people walking (stomping) around in the room above you! Other than that nice hotel!"

"Habitación Limpia"

"Just a good experience within a classic hotel with great ambiance"

"I had 9 of my grandchildren and myself in a 2 bedroom king suite. There was space for everyone to sleep. I loved waking up and looking out at the water and Cincinnati. The kids enjoyed the pool."

"All employees were very friendly and helpful. Great location for the Reds game."

"room was dirty , shower and bathroom needed sanitation"

"The property is a little hard to find. It’s listed as Natural Bridge State Resort Park but the hotel itself is called the Hemlock Lodge. It’s built into the side of the hill. The pool is like 100 steps down at the bottom. Super friendly staff and clean property. A smoke free hotel but the workers are constantly smoking right outside the doors leading out on their breaks. We were visiting with our 2 dogs. The only issue we had is there is no dedicated spot for the dogs to go to the bathroom....

"Good price nice room just don’t pay extra for river view ain’t none"