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"Excellent choice at breakfast"

"Clean room"

"Staff very friendly and helpful. Clean room, nice spa. Very happy overall. Bar was a bit pricey though."

"Very clean room and bathroom. Comfy beds .staff were friendly . Restaurant food was very good. "

"We stayed in one of the beautiful, cosy stream huts. Everything was comfortable and clean, and the thoughtful touches were greatly appreciated. The log burner added to the experience too."

"Not much of anything"

"Great hotel but could do with some updating. Lovely, helpful staff."

"Great hotel in the heart of Canterbury. Had a cot set up for us on arrival. Bed really comfy and shower great. Breakfast was excellent, highlight being the waffle machines. Parking wasn’t an issue for us as we used the park and ride which took 5 minutes and was a 5 minute walk to the hotel so really convenient and only £4 a day vs £25 a night if parking in the city. Staff were all lovely. Loved how they respected history when building the hotel with the ground window in the lobby showing the...

"My wife and I had a wonderful stay at The Falstaff Hotel. The room was very clean, comfortable, and well maintained throughout our visit. The breakfast was excellent with plenty of fresh and tasty options each morning. Our favorite breakfast option was the avocado toast with perfectly well-done eggs — absolutely delicious and a great start to the day. The staff were friendly and welcoming, which made our stay even more enjoyable. We would happily stay here again and definitely recommend it to...

"Great Location, on the high street."

"The staff was wonderful. Just one person handling reception, bar, and dining. So way understaffed. Very outdated facility. Bathroom sink didn’t barely drain. Felt as the space wasn’t clean."

"Rooms were dirty, mouldy walls, moudly curtains, previous guests make up and marks all over the headboard, a sink that took a day to drain, old tired bath that no one would ever want to relax in. Hooks hanging half out of the wall. Breakfast was poor, never seen a full English served with roast potatos and they tried to charge £2 for a coffee that isn't from a coffee press... The biggest joke here is that there were people complaining about the state of the rooms in front of us, with similar...

"Beautiful old hotel with model dining and a beautiful beer garden. Room was great too!"

"Had a lovely two day stay for my Sisters wedding. Will defo be back again as it’s lovely But also holds a special memory for us all. "

"Nothing Grand about this hotel,arrived after a long journey from France,no parking available on-site had to park on site road which ment we had get up early next day to move the car by 9.We were also told we'd have to pay £5 if we wanted to park at the hotel.I was'nt aware there was a charge.We booked a double room but was given room 510 which was a family room.The window handle was broken so it did'nt shut,the window vent would'nt stay closed and it was blowing a gale outside so the room was...

"Great location. Views at breakfast and dinner amazing. Staff friendly. Chef(s) really good. Parking is close by; just not for any electric drivers that charging may not work (due to grid issues) so be aware."

"Excellent breakfast. Staff were delightful. Wonderful position Bed was uncomfortable but they immediately changed the room"

"This property does not look much from the outside. However, one can’t judge a book by its cover. This property has been newly renovated. The staff are all exceptional and very helpful. The good is good. The amenities are great. A fabulous breakfast included in the price. Buffet continental and a-la-carte hot meals all included. Overly garden area. Very nice bar and lounge uk relax and a great location. Highly recommend."