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"Amazingly stunning hotel Brilliant , helpful staff and the rooms ( comfy , spacious beds with such comfy pillows too ) The restaurants are fantastic ,really lovely all round . We will definitely return."

"Was a nice stay for a few days, room was clean "

"The water pressure in the shower was very poor. No real pressure."

"Staff very helpful, rooms nice and clean ,"

"Lovely"

"Great stay the the whole team I spoke to were great thank you "

"We had a partial seaview which was lovely the hotel is well kept and the rooms are a good size"

"This is an excellent hotel Jodie is a most accommodating and friendly manager. All staff are excellent."

"No heat in room "

"Restaurant was closed but we were assured a full menu would be served in the renovated bar. Only fish and chips, hamburgers, curry, no beer (only Peroni!!) and the bar was empty and soulless. Not how we imagined our celebration with friends would be We complained but the General Manager was only contactable by email. He still has not replied. The hotel is not nearly as grand and welcoming as advertised. There are better places to stay in Canterbury."

"The staff are courteous and friendly. The rooms are spotless and the facilities are very good. Great value for money."

"Really enjoyed our stay professional and welcoming staff definitely recommend. The rooms are beautiful "

"Friendly staff, comfortable room, brilliant location. "

"Good location, very central. Impressed, liked it even better than more expensive “sister” hotel (quieter). Good breakfast included in the price. Nice outdoor space for a drink or breakfast on a nice day. Will go back there for sure! "

"Kamer was voldoende ,geen minibar koelkast ,douchen in de badkuip ,her en der schimmel plekken op plafond en in wat voegen , restaurant alleen te bespreken aan de incheck balie ,aanbod bij het ontbijt was wat mager ,personeel wel erg vriendelijk ! "

"Breakfast and property/room is just good enough to what you paid for (£49-1 night for a double room 2A). Also included parking."

"The staff were lovely and the food was great. We were upgraded to a superior room, which was wonderful and clean but the room was far too hot because it was next to the main working fireplace of the hotel. We had to have the window open the whole time to cool down, (but didn’t make too much difference in temperature) and then smoke from the chimney came into the room."