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"The hotel is very clean and the staff polite and helpful. Generously sized rooms with good sized bathrooms. Depending on your way of looking at the hotel it is either outdated ot retro. Breakfast and the food from the restaurant was good quality."

"Love the staff, room and location"

"Amazing English Breakfast and clean room"

"The room was the size of a shoe box and the bathroom was tiny. I had to shimmy into the shower sideways. Yes it was clean and in a wonderful spot over the beach/great location for cruise terminal. I would not stay there again."

"What a lovely place. The reception staff were welcoming and professional, and the facilities were excellent. It was quite busy during the day because of half term, but by the evening things became much calmer and we were able to enjoy everything properly. The room itself was lovely. There were a couple of minor issues, as the previous guests had left rubbish behind on the lamp, and we noticed some silverfish in the bathroom. Neither issue had a major impact on our stay though. Breakfast was...

"This is the perfect place for relaxation, romance and restlessness. The food and drink is also amazing!! Only downside is very few pool side beds, otherwise absolutely perfect!!"

"It’s a proper old fashioned seaside hotel. Plenty of places to sit and chat and eat and drink. Friendly staff. The hotel is quite old so do not have plugs by the bed so if you need that for charging phones (or cpap machines) then bring an extension cord 😊 I was a solo traveller with a dog and people could not have been nicer. I can’t wait to return 👏"

"Not a bad place to stay for a night, but a few little annoyances made for a less than ideal visit. The AC in the health club wasn’t working, which made exercising very difficult on a warm spring day. The conditioner pump in the shower didn’t work. The sofa bed, which was advertised to accommodate two, was very, very small. Our upstairs neighbours woke us up at 4am, and loud doors slamming could be heard throughout the night. The TV turned on in the middle of the night, despite the remote being...

"Das Personal am Empfang war freundlich. Das Personalgefühl wurde jedoch beim Frühstück völlig zerstört. Junge Dame Anfang 20 am Frühstücksempfang hielt sich für die schönste im Land, schmatzte die ganze Zeit laut auf dem Kaugummi rum. Der Bitte für Ausländer langsamer englisch zu sprechen ist sie nicht nachgekommen. Mit ihrem Kollegen hat sie sich die ganze Zeit laut unterhalten und noch lauter gelacht und sich überhaupt nicht um die Gäste gekümmert und gefragt ob sie noch was möchten. Das...

"Lovely historical coach house with lots of character and very easy walk to all the Canterbury attractions. Great staff, good food and hotel very clean. Will definitely stay again"

"A little corner of paradise on Earth"

"The hotel was central and not too far from the car park. However I have to say the bed was genuinely quite uncomfortable and the pillows disappeared when your head was on them. The breakfast was great and varied. Coffee wasn’t bad. The staff were extremely friendly and helpful. Nice stay for the beds could be much much better"

"We stayed for 3 nights, we were out and about most of the time so didn’t eat or use the bar but the staff were excellent and very helpful when we asked for things at reception. The renovation didn’t impact us at all and it’s nice to see that they’re bringing the decoration up to date. Our room was clean, modern, spacious and well equipped and the lounge was a blessing. We really enjoyed our stay and won’t hesitate to book here the next time we are in town."

"The rooms and bathrooms were exceptionally clean. Breakfast was good and staff were very helpful."

"Really nice spot. clean and tidy pub/hotel with warm & friendly staff. nice food/ nice view."

"This is easily the best hotel in Rye, and, in my opinion, one of the best I have had the pleasure of staying at. Like many hotels the food was excellent, the service was excellent the rooms are beautifully decorated and the simple things like having a decent shower or bar are so well catered for. What sets this apart is the vibe of the place, you can feel the history, You can feel the culture that has been created in the team, who really understand customer service. From my first interaction...

"The spa is the only thing that saves this hotel as without it it would be a very poor hotel. Rooms are very dated, our bed was like a camp bed very uncomfortable. Breakfast in Sage took an hour to be served and it wasn’t even busy. Give staying guests at least the option to go get yoghurt and pastries etc. while they wait for the breakfast cooked meal, having to wait for everything to be served is really old hat these days. Most staff try their best, but you can see management decisions are...

"Good location, with plenty of car parking, staff friendly and helpful. The spa service is great and reasonably priced compared to spa hotels. The one negative is the walls are thin and had a lot of noise, doors being slammed on my visit."

"Great location. Views at breakfast and dinner amazing. Staff friendly. Chef(s) really good. Parking is close by; just not for any electric drivers that charging may not work (due to grid issues) so be aware."

"Room was clean and whilst the bed was very firm I slept well. Breakfast was a delight and the staff very helpful."