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"I spent the late afternoon sitting round the lake, it was very relaxing and pretty view. My evening meal was nice as was my breakfast. Great for a stop over."

"The stay was a very pleasant experience - all clean and neat - very friendly staff - excellent dinner - delicious. Could improve - 1. Exhaust fan in the toilet. 2. Toilet cleaning brush. 3. Instructions about room and stay."

"Amazing English Breakfast and clean room"

"Excellent stay , thank you to Alex who upgraded our room and rectified any issues we had during our stay . Will be back !!"

"Great staff and service, and nice breakfast. Appreciated the well equipped gym.."

"nothing"

"The staff made me feel welcome as a solo traveller on a large busy hotel, and accommodated my bike which was amazing. Thank you"

"Right in the centre, it was convenient but it was very loud - a pub and car park right outside the window."

"Good place desk staff fantastic"

"A good hotel, currently under going a refurbishment which is most needed as its dated. Only problem for us was the pillows they was on the hard side."

"No elevatore and narrow stairs to navigate with baggage. Dated and needs a redo"

"Modern property, clean, and extremely convenient for access to Central Canterbury. Staff were particularly helpful and professional, 24 hour bar with some food. Excellent breakfast. Parking is located a 5 minute walk away as the hotel is a pedestrian area. Good local restaurants and tea shops are a short walk."

"We upgraded from a cosy room to a superior room. The room itself was lovely, though quite small and the bathroom had a roll top bath. The room was extremely clean and the decor was lovely. However, I would say that there was little space to put any of our things, little surface space in the bedroom and the bathroom. Our room was on the top floor; we were asked before arrival whether we had an problem with stairs, and there were quite a few levels to go up so be aware of this. I do have one...

"The hotel is showing its age, but parking was okay. We were there at the end of May, and the room was quite warm; the only window that could be opened was tiny, which wasn't helpful. It must be unbearable in the room during the summer. Breakfast was decent, and the staff was friendly. We had dinner at the hotel, which was rather mediocre."

"Hotel really nice and staff helpful. Had a major water leak from the shower jn the bathroom. Reported it to reception in the morning and returned from a day out in the evening to find it hadn't been sorted. Staff helped and then upgraded our room. A bit of a pain packing again but upgraded room well worth the hassle. Lovely pool and spa area. 3 bars and restaurants though each night we could only find one open. Excellent for brands hatch."

"Disappointed our room was not made up had to phone reception and ask them to make it up no hot water at the bathroom sink tap staff were friendly and the breakfast buffet was good very picturesque hotel in lovely well maintained grounds excellent spa overall a very nice few days stay."

"Room was clean and whilst the bed was very firm I slept well. Breakfast was a delight and the staff very helpful."

"A little corner of paradise on Earth"