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"Lakeside room had lovely view but room very dated with stale smell."

"I was staying at this hotel for 5 days. The property was clean and outside was well maintained. However of all the hotels I’ve been to, I’ve never experienced NOT having a mini fridge or microwave. So for me who has small kids this definitely would not be ideal.(my kids were not on this trip) This was a huge inconvenience. There menu options in my opinion wasn’t the best and pricy. They don’t warm up outside food. So for that reason alone I wouldn’t come back to this location. Not all holiday...

"My friend and I had a wonderful stay at The Cave for her special birthday. The staff were very efficient and helpful and on hand if you needed anything. Both the restaurants were superb couldn’t fault anything. Very nice and clean rooms, with tea/coffe facilities and a in room bar/snack fridge. Would definitely recommend anyone to stay here! And we’ll definitely be back!"

"Fine"

"Respectfully to the owner of the property, You have friendly staff and the property is located in a great spot. You offer venues for hiring m, have a swimming pool, arcade, bar, a restaurant on site and more, so…. Why don’t you stop just grabbing money from your clients and actually invest in making the property better??????? Honestly? It’s 2026, and the rooms only have fans? Omg we almost melted during our stay and you won’t even have fridge/coolers in every room? The sad part is that we...

"Great location"

"Location is the best, very unique hotel, friendly staff"

"Great stay"

"Good location and staff but felt little bit let down by the quality of the mattress"

"Amazing hotel Staff friendly and helpful Amazing room with double shower Restaurant Amazing Nice 10 min walk to lakeside Restaurant"

"Staff were very helpful but the rooms were very hot. Our room was on the top floor in the roof. Extremely hot with no air, only had a small fan, windows didn’t open very far, I understand our stay was in the heatwave but the heat in the room was unbearable, couldn’t sleep, there wasn’t any ventilation at all. We did ask to be moved to another room but there wasn’t any available, we was offered a bucket of ice to put in front of the fan, but didn’t make any difference. Overall not a very good...

"FYI No fridges in the rooms"

"Fab location, close to the beach, about 40 minute walk from centre of Broadstairs. Lovely veranda to enjoy meals and drinks outside in the good weather."

"Not sure the huge price increase just to have a view of the Tower of London was worth it. No coffee/tea in room. Self check-in which was fast but I would have rather had someone greet me while I checked in. Just in case I had questions. Plus it makes it feel personalized. All that said, room was immaculate and bed comfortable."

"Room was clean staff were helpful,but there was never no one behind the bar to get a drink"

"Room was clean and whilst the bed was very firm I slept well. Breakfast was a delight and the staff very helpful."

"Disappointed our room was not made up had to phone reception and ask them to make it up no hot water at the bathroom sink tap staff were friendly and the breakfast buffet was good very picturesque hotel in lovely well maintained grounds excellent spa overall a very nice few days stay."

"Really cute spot in Rye. Very friendly and helpful check in. Dinner was really good quality (oysters are *chefs kiss*), and breakfast was better! Excellent selection behind the bar as well"

"The check-in was smooth and easy. Single Room was clean and well laid out. Will definitely stay here again."