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"The place is cool, spacious and on point. Staff were very friendly and helpful. I can recommend it any day …."

"Customer service amazing Clean room free access to sauna, pool and jacuzzi Good choice of restaurants and a shisha lounge Perfect for birthday getaway , mini getaway , celebrations"

"None. Very basic."

"Das Zimmer ist ganz sauber und genug groß. Die Lage des Otels ist an der Autobahn. Im Zimmer aber hat man den Lärm nicht gehört. Das Frühstück ist hervorragend."

"Great seaside property with refurbished rooms. Nice staff and plenty of parking. Restaurant looks a bit dated but food was excellent and good value"

"I booked 2 rooms sea view, Queen beds and balcony. Our room was tiny with a double Bed not queen. Whilst the other room was much larger with queen bed and large walk in shower. I paid the same rate for both these rooms Unacceptable in my view."

"Great location, but the room was very tired and shabby. Poor quality finish and in need of updating."

"Lovely hotel comfy bed breakfast excellent staff very friendly the only downside was no fridge in room and this weather would of been good to put the water in and no glasses or plastic cups for in the bathroom had to use coffee cup but otherwise brilliant hotel"

"We had an excellent experience. The staff provided outstanding service and went above and beyond to make my parents' anniversary feel truly special by beautifully decorating the room. Everyone was friendly, welcoming, and approachable, which made our stay even more enjoyable. The only disappointment was that the steam room was not working during our visit, which was a shame as we had been looking forward to using it. Aside from that, we had a wonderful experience and really appreciated the care...

"Stay frequently use the spa lovely breakfast although feel it’s over priced"

"Staff were very helpful but the rooms were very hot. Our room was on the top floor in the roof. Extremely hot with no air, only had a small fan, windows didn’t open very far, I understand our stay was in the heatwave but the heat in the room was unbearable, couldn’t sleep, there wasn’t any ventilation at all. We did ask to be moved to another room but there wasn’t any available, we was offered a bucket of ice to put in front of the fan, but didn’t make any difference. Overall not a very good...

"Evening Mail a bit of a disappointment as two things were off the menu that I chose however breakfast was brilliant and the staff were very very helpful"

"FYI No fridges in the rooms"

"Exceptional overall"

"Room was clean staff were helpful,but there was never no one behind the bar to get a drink"

"Excellent value with breakfast & car parking included in the room rate. Large ample sized car park. Room of a good size, well laid out with a very comfortable bed. Property in a good useful location, very close to Gillingham town centre and 10mins to Chatham. Regular bus services leave from right outside the hotel to Chatham and Gillingham town centre."

"Clean, air conditioned room, friendly and helpful staff with a great restaurant and breakfast atmosphere. More than enough parking availability and a safe area. Lots of shops nearby."

"Lovely room, beautiful view. Very comfortable bed. Great location."

"Quaint town, great location. Staff very helpful, took my bag to the room, necessary given a twisty set of hallways (charming) which entailed 3-4 step sections. Bar open until 11:30pm a plus, breakfast good. If you are there in the summer and it’s hot, ask for a fan. They have them and needed as there is no a/c."