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"Room nice overlooking the lake area………..hotel now looking a bit old and tired……nice to sit outside around the decking overlooking the lake with a nice meal…….the problem with that was two local rats looking for scraps…..but what can you do it’s a countryside hotel ……still a nice place to stay and only 20 mins from brands hatch"

"Very friendly and helpful staff"

"Amazing English Breakfast and clean room"

"Good quality hotel with good facilities,good location.Would definately go back if in Dover"

"The hotel was OK, but for the price I felt the room was dated compared to other budget hotels. No air con in our room, light switch controlled ALL lights in the room, so no bedside reading light which is really annoying when there's two or more of you sharing a room. TV channel options seemed to be hit and miss. Other than that breakfast was good and staff were very helpful and pleasant. In terms of location it was ideal, but if I was less fussy about location there are probably better value...

"This is the perfect place for relaxation, romance and restlessness. The food and drink is also amazing!! Only downside is very few pool side beds, otherwise absolutely perfect!!"

"Had one of the smallest rooms in the hotel but it was quite quaint. As we were only staying one night, it wasn't a problem."

"The hotel is modern with a lift, and the rooms have air conditioning, which isn't a given in this part of England. The location is perfect, but charging £25 for parking is quite steep. Unfortunately, there's no sign at the hotel entrance indicating that the main entrance is in the pedestrian zone and the car park is a street away. The car park is quite narrow, and there's no signage."

"Stopped overnight before going in the shuttle. Good location. Staff very friendly."

"Beautiful hotel, clean rooms, bed was super comfortable. The staff were helpful, efficient and polite. The breakfasts were very good. Great Hotel, we will definitely come back again"

"The staff were lovely and welcoming, and the room was clean on arrival. The hotel was also nice and quiet, which helped us get a good night’s sleep, although we found the bed a little uncomfortable. Unfortunately, the breakfast was disappointing, with very limited options and extremely poor gluten-free choices for my coeliac child. There was no gluten-free bread, biscuits, or muffins available for example . Despite booking breakfast for 9:00 am at check-in, we still had to wait around 10...

"Great convenient stay."

"The rooms and bathrooms were exceptionally clean. Breakfast was good and staff were very helpful."

"A little corner of paradise on Earth"

"The hotel is showing its age, but parking was okay. We were there at the end of May, and the room was quite warm; the only window that could be opened was tiny, which wasn't helpful. It must be unbearable in the room during the summer. Breakfast was decent, and the staff was friendly. We had dinner at the hotel, which was rather mediocre."

"This is easily the best hotel in Rye, and, in my opinion, one of the best I have had the pleasure of staying at. Like many hotels the food was excellent, the service was excellent the rooms are beautifully decorated and the simple things like having a decent shower or bar are so well catered for. What sets this apart is the vibe of the place, you can feel the history, You can feel the culture that has been created in the team, who really understand customer service. From my first interaction...

"The spa is the only thing that saves this hotel as without it it would be a very poor hotel. Rooms are very dated, our bed was like a camp bed very uncomfortable. Breakfast in Sage took an hour to be served and it wasn’t even busy. Give staying guests at least the option to go get yoghurt and pastries etc. while they wait for the breakfast cooked meal, having to wait for everything to be served is really old hat these days. Most staff try their best, but you can see management decisions are...

"Good location, with plenty of car parking, staff friendly and helpful. The spa service is great and reasonably priced compared to spa hotels. The one negative is the walls are thin and had a lot of noise, doors being slammed on my visit."

"Great location. Views at breakfast and dinner amazing. Staff friendly. Chef(s) really good. Parking is close by; just not for any electric drivers that charging may not work (due to grid issues) so be aware."

"Room was clean and whilst the bed was very firm I slept well. Breakfast was a delight and the staff very helpful."