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"The hotel is very clean and the staff polite and helpful. Generously sized rooms with good sized bathrooms. Depending on your way of looking at the hotel it is either outdated ot retro. Breakfast and the food from the restaurant was good quality."

"Great location on the beachfront. Well maintained property with clean rooms and the extras you would expect - safety deposit box, ironing board etc. I wasn't particularly impressed with the in house toiletries which seemed cheap. Staff were all friendly and helpful and parking was easy and included in the booking price. Breakfast was fine but a little underwhelming. There was a good but not extensive range on offer. The breakfast room itself was pleasant and calm. All in all a good hotel....

"Amazing English Breakfast and clean room"

"It's on a prime location, with easy access to beach and the view from hotel is amazing."

"everything. although the pillows were a bit hard. I have stiff neck now"

"This is the perfect place for relaxation, romance and restlessness. The food and drink is also amazing!! Only downside is very few pool side beds, otherwise absolutely perfect!!"

"Nice room, good professional reception staff, bar staff and maintenance staff"

"Staff were welcoming and very helpful. Amenities were lovely only thing jacuzzi was broke. Breakfast great. Bed was amazing slept like babies"

"Room had mould and not very clean. Paid for bed and breakfast but we had to leave early and they couldn’t provide breakfast, again tried to charge us again on the way out. Music was blasting all night and got no sleep. "

"Lovely historical coach house with lots of character and very easy walk to all the Canterbury attractions. Great staff, good food and hotel very clean. Will definitely stay again"

"A little corner of paradise on Earth"

"The hotel was central and not too far from the car park. However I have to say the bed was genuinely quite uncomfortable and the pillows disappeared when your head was on them. The breakfast was great and varied. Coffee wasn’t bad. The staff were extremely friendly and helpful. Nice stay for the beds could be much much better"

"We stayed for 3 nights, we were out and about most of the time so didn’t eat or use the bar but the staff were excellent and very helpful when we asked for things at reception. The renovation didn’t impact us at all and it’s nice to see that they’re bringing the decoration up to date. Our room was clean, modern, spacious and well equipped and the lounge was a blessing. We really enjoyed our stay and won’t hesitate to book here the next time we are in town."

"Room was very clean and check in was very easy."

"Really nice spot. clean and tidy pub/hotel with warm & friendly staff. nice food/ nice view."

"This is easily the best hotel in Rye, and, in my opinion, one of the best I have had the pleasure of staying at. Like many hotels the food was excellent, the service was excellent the rooms are beautifully decorated and the simple things like having a decent shower or bar are so well catered for. What sets this apart is the vibe of the place, you can feel the history, You can feel the culture that has been created in the team, who really understand customer service. From my first interaction...

"The spa is the only thing that saves this hotel as without it it would be a very poor hotel. Rooms are very dated, our bed was like a camp bed very uncomfortable. Breakfast in Sage took an hour to be served and it wasn’t even busy. Give staying guests at least the option to go get yoghurt and pastries etc. while they wait for the breakfast cooked meal, having to wait for everything to be served is really old hat these days. Most staff try their best, but you can see management decisions are...

"Good location, with plenty of car parking, staff friendly and helpful. The spa service is great and reasonably priced compared to spa hotels. The one negative is the walls are thin and had a lot of noise, doors being slammed on my visit."

"Great location. Views at breakfast and dinner amazing. Staff friendly. Chef(s) really good. Parking is close by; just not for any electric drivers that charging may not work (due to grid issues) so be aware."

"Room was clean and whilst the bed was very firm I slept well. Breakfast was a delight and the staff very helpful."