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"overall very good"

"I was staying at this hotel for 5 days. The property was clean and outside was well maintained. However of all the hotels I’ve been to, I’ve never experienced NOT having a mini fridge or microwave. So for me who has small kids this definitely would not be ideal.(my kids were not on this trip) This was a huge inconvenience. There menu options in my opinion wasn’t the best and pricy. They don’t warm up outside food. So for that reason alone I wouldn’t come back to this location. Not all holiday...

"My friend and I had a wonderful stay at The Cave for her special birthday. The staff were very efficient and helpful and on hand if you needed anything. Both the restaurants were superb couldn’t fault anything. Very nice and clean rooms, with tea/coffe facilities and a in room bar/snack fridge. Would definitely recommend anyone to stay here! And we’ll definitely be back!"

"Hotel was very clean,staff very helpful. Breakfast was ok but the quality of cooked food could have been better. We went for a wedding which was lovely. We didn't use the spa or pool as only there for one night. It was the hottest day of the year and in the parts that were air conditioned it was ok but the actual wedding was outside in the garden and there was no shade for the quests we were all melting and got sun burnt so would advise if its the reason for your visit take hats or umbrella. I...

"I appreciated a clean room, sheets etc. which were really the most important for me. One member of staff on reception was quick, efficent and aimiable. Another was surly and unappreciative. The bar closed early, which did not bother me; but the only food on the menu was pizza, not a favourite. I did not have breakfast."

"Great location"

"The staff made me feel welcome as a solo traveller on a large busy hotel, and accommodated my bike which was amazing. Thank you"

"Veldig varmt i Canterbury da vi var der, og aircon var ikke satt på i forveien. Fikk byttet rom. Rommet hadde godkjent aircon, men heller ikke mer. Vifte på badet som bråket hele tiden når man skrudde på lyset. Varmt badegulv midt på sommeren. Ingen hånddusj. Ikke kjøleskap. Ødelagt sofa. Nonchalant personale. Vil ikke anbefale dette hotellet."

"Good place desk staff fantastic"

"The staff were great!!"

"It’s a nice friendly old property"

"We arrived late at night tired hot and hungry.Staff was very welcoming and we were amazed to find they serve freshly made pizza 24 hrs and their bar was open..the cold beer was wonderful.Room great with very good ac which isnt always the case in UK. Next day staff rescued us by getting us a reliable taxi to London when our ride service cancelled us at last minute. Location in old section of Canterbury is perfect. Every single staff member was wonderful. Highly recommend!"

"Nice hotel and friendly staff. Unfortunately, it lacked air conditioning and it was very hot while we stayed."

"Fab location, close to the beach, about 40 minute walk from centre of Broadstairs. Lovely veranda to enjoy meals and drinks outside in the good weather."

"The location is very convenient to Brands Hatch (obviously) but also to a variety of other local attractions. Staff were pleasant and helpful with one in particular being exceptional, Leah. The room was OK though the bathroom was in need of some attention, over bath shower screen needed attention as it leaked, and the mirror was unusually high up the wall so that my average height partner had difficulty using it vanity unit also unusually high. Generally, cleanliness was good throughout the...

"Really cute spot in Rye. Very friendly and helpful check in. Dinner was really good quality (oysters are *chefs kiss*), and breakfast was better! Excellent selection behind the bar as well"

"Room was clean and whilst the bed was very firm I slept well. Breakfast was a delight and the staff very helpful."

"Disappointed our room was not made up had to phone reception and ask them to make it up no hot water at the bathroom sink tap staff were friendly and the breakfast buffet was good very picturesque hotel in lovely well maintained grounds excellent spa overall a very nice few days stay."

"This is a basic, old, seaside hotel on the sea front. Price wise, if there hadn't been any issues, I would say you get what you pay for. However, there were issues, I made a pay on arrival booking for 5 rooms, they took two of the payments from my account several days before my stay then lied saying EXPEDIA had taken them. They had not. They were quite rude in their replies giving all sorts of excuses and blaming Expedia. The biggest issue was that there was no hot water in any of the rooms, ...