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"The whole property needs taken care of and updated. The room was very basic with a standard double bed in a large room. The linen was old and worn. The TV was very small and hang off the wall like a misplaced picture. The pine furniture was old and had a sticky film on top. The bath th was too high to step into and wasn’t the the correct shape to stand in while showering. As stated everywhere needed help and upgrading."

"Beautiful. Right next to the beach"

"Amazing English Breakfast and clean room"

"Good quality hotel with good facilities,good location.Would definately go back if in Dover"

"Very friendly staff nice big hotel very well laid out and clean big rooms"

"This is the perfect place for relaxation, romance and restlessness. The food and drink is also amazing!! Only downside is very few pool side beds, otherwise absolutely perfect!!"

"It’s a proper old fashioned seaside hotel. Plenty of places to sit and chat and eat and drink. Friendly staff. The hotel is quite old so do not have plugs by the bed so if you need that for charging phones (or cpap machines) then bring an extension cord 😊 I was a solo traveller with a dog and people could not have been nicer. I can’t wait to return 👏"

"Central position. Breakfast dissapointing."

"Very nice competent hotel. Very good reception. It does need more staff. Think it was pretty full and reception and the restaurant were under-staffed. Would go there again."

"Lovely historical coach house with lots of character and very easy walk to all the Canterbury attractions. Great staff, good food and hotel very clean. Will definitely stay again"

"A very good location hotel,"

"Great convenient stay."

"The rooms and bathrooms were exceptionally clean. Breakfast was good and staff were very helpful."

"A little corner of paradise on Earth"

"Really nice spot. clean and tidy pub/hotel with warm & friendly staff. nice food/ nice view."

"This is easily the best hotel in Rye, and, in my opinion, one of the best I have had the pleasure of staying at. Like many hotels the food was excellent, the service was excellent the rooms are beautifully decorated and the simple things like having a decent shower or bar are so well catered for. What sets this apart is the vibe of the place, you can feel the history, You can feel the culture that has been created in the team, who really understand customer service. From my first interaction...

"The spa is the only thing that saves this hotel as without it it would be a very poor hotel. Rooms are very dated, our bed was like a camp bed very uncomfortable. Breakfast in Sage took an hour to be served and it wasn’t even busy. Give staying guests at least the option to go get yoghurt and pastries etc. while they wait for the breakfast cooked meal, having to wait for everything to be served is really old hat these days. Most staff try their best, but you can see management decisions are...

"Good location, with plenty of car parking, staff friendly and helpful. The spa service is great and reasonably priced compared to spa hotels. The one negative is the walls are thin and had a lot of noise, doors being slammed on my visit."

"Great location. Views at breakfast and dinner amazing. Staff friendly. Chef(s) really good. Parking is close by; just not for any electric drivers that charging may not work (due to grid issues) so be aware."

"Room was clean and whilst the bed was very firm I slept well. Breakfast was a delight and the staff very helpful."