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"Staff"

"Rooms were clean and staff very friendly and helpful. The English breakfast was okay but bacon and hash brown were over cooked. The waffles were fantastic, so overall good."

"Customer service amazing Clean room free access to sauna, pool and jacuzzi Good choice of restaurants and a shisha lounge Perfect for birthday getaway , mini getaway , celebrations"

"I think the hotel is very good and the staff are very helpful and professional. The room was very comfortable and I felt very relaxed after my stay."

"Good room and very helpful staff"

"Loved the location and charm of the hotel. Close to the cruise terminal making it super convenient."

"All was fine although rooms were a little warm for me"

"great food, drinks and staff attention to detail. could only drop marks slightly as a lift was out of service. An excellent stay with great amenities"

"Good"

"I booked this hotel for my birthday, wanting to be near the ocean, and it totally delivered! We stayed in the beautiful loft room, and the Dyson fan kept it nice and cool. Loved the bathroom and its size. The hotel staff were super friendly and helpful, but the pub/restaurant staff, not so much. We really wished we could've stayed longer (but the hotel was fully booked, of course). Having the beach so close was just perfect. I would definitely revisit Botany Bay Hotel."

"The hotel is in good shapes. Some could receive more maintenance, i.e Secret Garden (fountain)... The Service staff is very friendly and give easy assistance. The parking park give you an easy choice to place your car. The food is any time tasteful and will be served friendly. The bar give you a place for relaxing. All over a good place to stay."

"The rooms and lounge need attention ,it's cubweeb in the rooms floor was dirty at the time of our visit"

"Under the beds it was extremely dusty with crisps etc from what seemed to be a while ago. No bedside lamps only the spotlights with 1 switch. Not ideal since it was a family suite with 2 beds considering we had young children who slept earlier than us. No mirror outside the bathroom. No cleaning service on a Sunday. Very dusty. Unfortunately will not use this hotel again."

"Nice"

"Great staff and lovely rooms exalwaycellent breakfast at the hotel to always stay there to when visiting my daughter"

"Lovely hotel, restaurant and staff. Food was excellent. Bed very comfortable. Breakfast was plentiful and tasty."

"We had a first floor room in the annex the other side of the carpark, the weather was good but I wonder how annoying that would be during the rain. A desktop fan was provided which was needed due to the hot weather. The breakfast was good. The bar closed before 11pm on at least one night so I was having to walk to the off licence for a beer. Happy hour had 2 cocktails for the price of one."