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"I'll start off with the positives. - Stunning view of the lake - Welcoming staff. - Clean Negatives - Dated rooms. The bathroom sink was cracked and held together with some form of yellow/brown epoxy. Kind of puts you off initially. - Shower had poor pressure and the shower head bracket did not support it properly. - The lighting in the bathroom is on the dim side. - Breakfast took a while to get served, we even had to ask for an ETA. Once it was served it was underwhelming. - Pillows are not...

"Everything was clean and all the staff were happy and helpful."

"Breakfast was good, a bit of struggle finding parking at night. But generally it was a good hotel "

"The hotel was lovely. Loved the aesthetic, the design and the location. Staff were nice and friendly - went out of their way to help with everything we need. Breakfast was also vast and a lot of options. Just make sure you get there before 10am. Lastly the amazing view outside. So peaceful and so clear. This is a nice place to go if you want a bit of peace and quiet. Which is exactly what we needed."

"We were on the ground floor near the gym and swimming pool.It was easy access as I have walking problems The only problem was the swimming pool was a bit cold."

"This is the perfect place for relaxation, romance and restlessness. The food and drink is also amazing!! Only downside is very few pool side beds, otherwise absolutely perfect!!"

"we didnt use any facilities just the room the room was nice and clean the staff friendly and hotel great location "

"Great hotel with Great facilities "

"Room had mould and not very clean. Paid for bed and breakfast but we had to leave early and they couldn’t provide breakfast, again tried to charge us again on the way out. Music was blasting all night and got no sleep. "

"Beautiful stay"

"We stayed in one of the beautiful, cosy stream huts. Everything was comfortable and clean, and the thoughtful touches were greatly appreciated. The log burner added to the experience too."

"Just had 2 nights here. Very clean hotel. Staff polite and very helpful. Good buffet breakfast. Excellent value for money and very central to everthing. I would recommend this hotel if staying in Canterbury."

"We were warned that the hotel was being refurbished . The main reception was already completed and looked lovely. The staff were very friendly and helpful. On the second morning of our stay they had a coach load of people arrive and were short of staff for breakfast. Consequently quite a lot of the buffet was unavailable but they did apologise and it was hardly their fault if staff were off sick. Overall we had a good time."

"Very clean rooms and bathrooms"

"Really nice spot. clean and tidy pub/hotel with warm & friendly staff. nice food/ nice view."

"Highly recommend this hotel. You will not be disappointed. Its worth the slight inconvenience of having to park in one of the 3 or 4 nearby car parks which are run by bandits."

"Rooms were dirty, mouldy walls, moudly curtains, previous guests make up and marks all over the headboard, a sink that took a day to drain, old tired bath that no one would ever want to relax in. Hooks hanging half out of the wall. Breakfast was poor, never seen a full English served with roast potatos and they tried to charge £2 for a coffee that isn't from a coffee press... The biggest joke here is that there were people complaining about the state of the rooms in front of us, with similar...

"Good facilities, all ready clean & very reasonably priced"

"Great location. Views at breakfast and dinner amazing. Staff friendly. Chef(s) really good. Parking is close by; just not for any electric drivers that charging may not work (due to grid issues) so be aware."

"Room was clean and whilst the bed was very firm I slept well. Breakfast was a delight and the staff very helpful."