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"Great breakfast huge selection "

"Room was clean and staff was helpful but our see view room was disappointing the first room was on an incline so ask to switch as I could not sleep with my head facing down and in both rooms the so called sea view was a very small window that was in one corner that you had to stand up and get in front of it to see the sea and the rooms was very small and the window let in very little light and we had to have a light on in the middle of the day ! My sister had a room facing the marina and her...

"Room was excellent, bed was very comfortable"

"The cost of the room for two nights did not include breakfast. I think it should "

"Very clean room and bathroom. Comfy beds .staff were friendly . Restaurant food was very good. "

"Great place, nice and clean, friendly staff. Pool a little small but ok and train station a short walk so easy to get into London "

"Friendly staff, clean rooms and public areas, good breakfast."

"Room clean, breakfast good plenty choice. Staff friendly"

"My son has a duck feather allergy. We asked at front reception if we can use some hypoallergenic hollow Fiber pillows to which their reply why house keeping is gone and we don’t know where they store them. My son ended up getting a full on body rash and couldn’t sleep all night. "

"Generally the standard of hygiene could be improved dramatically , just very dusty and dirty in certain areas. They just need to hoover the carpet more. We had a blocked sink and the water wasn’t very warm despite setting to maximum. I understand other guests had similar issues. Positives were - very friendly staff, comfy bed and oreo snacks were nice"

"The overall property is in need of care. It is a very interesting, almost grand building but it needs refurbishing and better maintenance. The staff was welcoming and tried to be helpful (see below) We had reserved a room with air conditioning. It did not work. We were told that the system would be replaced by the summer! We asked for a fan, we were given a small broken clip fan, we made it work somehow. The food at the temporary restaurant was limited in choice and quality because of ongoing...

"Great hotel that we love going to. Can’t recipe d it enough."

"Hotel and spa was just what we were looking for, unfortunately there was a wedding/reception going on which made for a long wait to check in. Room was very clean and spacious, we had a meal at the racer bar which was good."

"Nothing Grand about this hotel,arrived after a long journey from France,no parking available on-site had to park on site road which ment we had get up early next day to move the car by 9.We were also told we'd have to pay £5 if we wanted to park at the hotel.I was'nt aware there was a charge.We booked a double room but was given room 510 which was a family room.The window handle was broken so it did'nt shut,the window vent would'nt stay closed and it was blowing a gale outside so the room was...

"We had a room on top floor which was very comfortable. Good cooked breakfast with buffet continental . Parking at rear of hotel was handy £10 extra. Would use again. Staff great."

"Arrived late, the bar was pleasantly lively, but as I had been driving I unfortunately did not end up going back for a drink as the food was finished serving, granted it was 9pm. Room was nice and clean, everything was there and nice touch with the biscuits and coffee pods, really liked it. Breakfast was fantastic, service was great too. Will definitely be returning."