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"Great breakfast huge selection "

"Beautiful view from the restaurant and pub. Sea view rooms are quite small! Definitely view of harbour rooms are better."

"Room was excellent, bed was very comfortable"

"The cost of the room for two nights did not include breakfast. I think it should "

"Very clean room and bathroom. Comfy beds .staff were friendly . Restaurant food was very good. "

"Great place, nice and clean, friendly staff. Pool a little small but ok and train station a short walk so easy to get into London "

"Nice size room, easy 10 minute walk from Canterbury West train . Lots of nearby restaurants and shops. Shower ok, bed a wee bit tired. Big bonus having a buffet breakfast included - thank you! It was a bit noisy on weekend due to nearby clubs "

"Room clean, breakfast good plenty choice. Staff friendly"

"My son has a duck feather allergy. We asked at front reception if we can use some hypoallergenic hollow Fiber pillows to which their reply why house keeping is gone and we don’t know where they store them. My son ended up getting a full on body rash and couldn’t sleep all night. "

"Generally the standard of hygiene could be improved dramatically , just very dusty and dirty in certain areas. They just need to hoover the carpet more. We had a blocked sink and the water wasn’t very warm despite setting to maximum. I understand other guests had similar issues. Positives were - very friendly staff, comfy bed and oreo snacks were nice"

"The overall property is in need of care. It is a very interesting, almost grand building but it needs refurbishing and better maintenance. The staff was welcoming and tried to be helpful (see below) We had reserved a room with air conditioning. It did not work. We were told that the system would be replaced by the summer! We asked for a fan, we were given a small broken clip fan, we made it work somehow. The food at the temporary restaurant was limited in choice and quality because of ongoing...

"Great hotel that we love going to. Can’t recipe d it enough."

"Hotel and spa was just what we were looking for, unfortunately there was a wedding/reception going on which made for a long wait to check in. Room was very clean and spacious, we had a meal at the racer bar which was good."

"Nothing Grand about this hotel,arrived after a long journey from France,no parking available on-site had to park on site road which ment we had get up early next day to move the car by 9.We were also told we'd have to pay £5 if we wanted to park at the hotel.I was'nt aware there was a charge.We booked a double room but was given room 510 which was a family room.The window handle was broken so it did'nt shut,the window vent would'nt stay closed and it was blowing a gale outside so the room was...

"Don’t be put off by the poor condition of the exterior of the hotel - common areas and bedrooms recently refurbished. Excellent value and breakfast is cooked to order."

"Arrived late, the bar was pleasantly lively, but as I had been driving I unfortunately did not end up going back for a drink as the food was finished serving, granted it was 9pm. Room was nice and clean, everything was there and nice touch with the biscuits and coffee pods, really liked it. Breakfast was fantastic, service was great too. Will definitely be returning."