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"The hotel was the perfect location for m weekend visit with family, and the view of the lake from my room was really charming. The staff were incredible friendly. Thank you for making my staff stress free. "

"We were on the ground floor near the gym and swimming pool.It was easy access as I have walking problems The only problem was the swimming pool was a bit cold."

"Beautiful property with a delicious chop house restaurant and lively bar right on the waterfront. Staff was friendly and helpful."

"Beautiful room, which was one of the suites, very clean, spacious, quiet! Would highly recommend "

"Breakfast was good, a bit of struggle finding parking at night. But generally it was a good hotel "

"We stayed in one of the beautiful, cosy stream huts. Everything was comfortable and clean, and the thoughtful touches were greatly appreciated. The log burner added to the experience too."

"This was a really disappointing day. We found the rooms were not very clean very dusty dirty corridors the whole hotel is dated. The problem is the cleanliness. When we had breakfast, the plates were not clean. The whole pool area was dirty. The toilet et cetera were not very nice. Wi-Fi was okay. Breakfast wasn’t great. The milk had gone off in the large container and I told them it had gone off and it took about 20 minutes for them to replace. For a four star hotel, it wasn’t a nice...

"Great Location, on the high street."

"The property is well kept and convenient. I have stayed here since it was built. The only problem I have is the cost of having a car on the property. I think 10.50 pounds per night is an exorbitant fee."

"Really enjoyed our stay at the Falstaff in Canterbury. The hotel is in a great location to explore the city and there are lots of good restaurants to choose from in the area. We paid for breakfast included option and it was well worth the price - very good cooked breakfast options, and continental options were adequate - all the food was fresh and nicely presented. We really enjoyed the 6-7pm happy hour in the bar - it's a great idea and a good way to break the day between sightseeing and...

"Leuke straat middenin het centrum en parkeergarage om de hoek. Vriendelijk ontvangen en behulpzaam met het oppassen van de koffer voor incheck tijd. Ruime kamer en goede douche met doucheprodukten. Ontbijt was gevarieerd en genoeg."

"Very nice hotel. Friendly staff, good facilities. 10 min walk to Canterbury centre."

"Rooms were dirty, mouldy walls, moudly curtains, previous guests make up and marks all over the headboard, a sink that took a day to drain, old tired bath that no one would ever want to relax in. Hooks hanging half out of the wall. Breakfast was poor, never seen a full English served with roast potatos and they tried to charge £2 for a coffee that isn't from a coffee press... The biggest joke here is that there were people complaining about the state of the rooms in front of us, with similar...

"Highly recommend this hotel. You will not be disappointed. Its worth the slight inconvenience of having to park in one of the 3 or 4 nearby car parks which are run by bandits."

"Free upgrade nice room for price I went to the Carlton hotel and had to leave disgusting hotel and Expedia shouldn’t be offering that hotel HMO, I had to book this place last minute staff were nice and helpful I will probably use again when am heading over to Europe "

"There was enough parking space Breakfast was very delicious Sometimes long waiting time at the reception The room was clean but very cold, the heating didn't work at all, plus the bed was very hard and uncomfortable for sleeping"

"Really nice spot. clean and tidy pub/hotel with warm & friendly staff. nice food/ nice view."

"Great location. Views at breakfast and dinner amazing. Staff friendly. Chef(s) really good. Parking is close by; just not for any electric drivers that charging may not work (due to grid issues) so be aware."

"The receptionist lady was very helpful and her professionalism was good. The room was clean and modern"