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"The place is cool, spacious and on point. Staff were very friendly and helpful. I can recommend it any day …."

"This hotel need a big upgrade it is falling apart. Most of the lift were out of order, we got stuck in one of them and the staff was very annoyed with us instead of apologising. The croissants at breakfast were old and we couldn’t eat it. Check in was very late at 4pm and they do the check out at 10:00am too early!! Overall not a good experience. I will not go back."

"Customer service amazing Clean room free access to sauna, pool and jacuzzi Good choice of restaurants and a shisha lounge Perfect for birthday getaway , mini getaway , celebrations"

"There was a stain on our bed covers"

"✌️"

"Review: DoubleTree by Hilton Dartford Bridge Our stay was unfortunately far below Hilton standards. The air conditioning in our room failed, leaving the temperature at 27°C. After four calls to reception, each promising someone would come, no one ever arrived. At 12:30 am, I went to the lobby to ask for help. The only option offered was a fan, and I was told that the hotel has no 24‑hour maintenance. I was also informed that even in the case of a leak, depending on its size, the hotel would...

"Stay frequently use the spa lovely breakfast although feel it’s over priced"

"This beautiful hotel is centrally located in Canterbury, close to all amenities, cathedral, theatre, restaurants, train station, hotel is beautiful and clean and staff very attentive, we will be back"

"We stayed here for a night on our way out to Dover for a cruise. This hotel was a great stop after our long travel day. The staff were so kind and welcoming. They were happy to assist with any needs. The facility does not have air conditioning like many places in England but they provided a fan in the room and brought ice to anyone who needed it due to the heatwave. The room was so cute and comfortable and the location was in easy walking distance from all the sights we wanted to see while we’re...

"Evening Mail a bit of a disappointment as two things were off the menu that I chose however breakfast was brilliant and the staff were very very helpful"

"easily the best place I've stayed this year. The staff were incredibly friendly and welcoming, the room was spotless, comfortable, and well equipped, and everything exceeded my expectations. The food was excellent, the atmosphere was great, and the whole hotel felt well run and inviting. Fantastic value for money in a great location. I'll definitely be staying here again and wouldn't hesitate to recommend it to anyone visiting the area."

"Lovely hotel, restaurant and staff. Food was excellent. Bed very comfortable. Breakfast was plentiful and tasty."

"Rooms were clean, ac was working. Breakfast was ample but rather dull. We booked 3 rooms and were given a room on each floor, not ideal "

"Very good breakfast, staff were nice and helpfull."