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"The room is amazing. The atmosphere of the hotel is incredible. The pools were great for the kids and the adults. The staff is friendly and welcoming. Michelle and Debbie at the front desk were wonderful! The valet Harold was great! The staff in the restaurant were also great. The pool staff were very friendly and helpful. "

"Elevators were terrible and the staff stole from our room. They were caught and pretended they thought it was trash."

"The security around the property"

"The room was clean but the TV and remote did not work. We tried calling the front desk for help and they couldn’t get it to work. Offered us our breakfast for free. There was barely any food offerings."

"Convenient and a decent price. "

"Very clean room and bathroom. I have had a king room with microwave and fridge but my queen room a different weekend lacked these appliances. Felt very safe. "

"The room was updated and clean. Room service was served all day until 11pm. All of the staff (concierge, house keeping, and valet) were extremely helpful, friendly, and accommodating. I would definitely stay here again."

"Lotus Hotel exceeded my expectations. The hotel was very clean, quiet, well maintained, and had a genuinely pleasant atmosphere. The room was nice, the bed was extremely comfortable, and the staff was professional and attentive. Everything worked exactly as it should, and the overall experience was relaxing and enjoyable from start to finish. If I am ever back in the area, I would definitely stay here again."

"First time staying here and we loved it, will stay here again next time we’re in the area for a stay!"

"I chose the King with balcony and plaza view. The photo on Expedia showed a balcony with a table and two chairs on a walkout balcony. The only reason I chose this hotel was for that. When I entered the room and opened the patio door there was a massive spider web with a large spider in the doorway and no walkout balcony. I texted the concierge to let her know and she said she would move my room. She was kind enough, but she put me back into the same style of room which was even worse because it...

"Really just the only choice to stay in Kansas City. Why? Well, the hotel is quite perfect in quality and cleanliness. The rooms are very large. The rooms are very quiet. The hotel is built into the side of mountain rock where the natural rock is actually the hotel wall; along with a waterfall inside as well, of course. There is an entire inside "mall" attached to the hotel (through one flight of stairs) where many different stores offer shopping with multiple themes. There are a few choices for...

"The hotel provided a very positive experience. The staff was exceptionally helpful, from check-in to the kitchen. The breakfast buffet was delightful, and I was pleasantly surprised to find that dinner was also offered. I would stay here again."

"Was told by staff room had a mini fridge and freezer. There was no freezer and I had to store my ice packs, which I need to keep medication cold when out of room, in the freezer of the “breakfast prep area.” This hotel also does not have any sort of backup generator/s in case of a power outage. They are located in an area known for strong and severe storms. One would think the owners would get a backup generator of some kind. Nope. The power went out during a severe storm the first night of my...

"Very nice to stay for a week or shorter. Refrig., microwave and stovetop very good. "

"Very helpful staff, room was great."

"Everything was bad 👎"

"Great breakfast, outstanding customer service in all areas. Clean and comfortable. Will stay again! "

"The fruit and scrambled eggs"

"Clean room just there one night "

"Offered very nice free breakfast"