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"Excellent concierge and luggage deposit"

"Shopping centre is near"

"A bit dated but clean and well maintained. Staff very responsive. Breakfast has a good range and is very good. The pool was being refurbished but they had back up options which I appreciated. Walkable to mall and JB Sentral."

"For a good short getaway for family with young kids and seniors, Hard Rock Desaru can be a good option. Morning breakfast has a decent spread. The nearby beach was great with fine sand that was perfect for the kids to play in. One can spot little hermit crabs along the beach as well which kept the kids entertained. Overall, it was a fun and relaxing family getaway with a good mix of beach time, activities, and good food nearby."

"Best part was the exceptional service. Especially Tara at the breakfast restaurant (her big bright smile and efficiency) and Giresh at the bar (he went out of his way to cater to our requests)"

"It’s near the beach and got good vibes overall . Nice beach view from my room too"

"Need to top up for guaranteed connecting room. Rooms are basically okay and comfortable enough for family stay but toilet has a stale smell from the drainage."

"Very good and strategic place for shopping and staycation. Apartment was very cosy and we have a great time."

"Room was clean"

"nice hotel"

"Overall, the hotel’s location and cleanliness were excellent. The staff were polite and helpful, and the front desk kindly allowed us to check in early upon request. The breakfast was nice, although the dining area was a bit small and finding a seat could be challenging due to the number of guests. The rooms were clean, and the hotel provides a free shuttle service back to JB City Square, but it is advisable to book your seat early. The only downside was that the air conditioning in one of our...

"Generally, all that could be done well was done well. No complaints"

"View was awesome and comes with 4 rooms, each with double beds. 2 ensuite bathrooms and 1 common bathroom are nicely equipped and clean. One downside was only one keycard to get in and out of the property and have to be together as a family."

"Excellent service, friendly staff. "

"Clean room. Nice & Comfy. Nice breakfast, thanks!"

"The room is spacious and clean. Great for family stay. It is very near to SKS Mall and a lot of eateries nearby. Staff are friendly and service is great."

"the staff are are polite and friendly. looks professional and helpful. we didn’t have our breakfast cause the bed was excellent - slept like a baby through breakfast! large king sized bed was so comfortable"

"Overall good experience"

"Amazing everything - truly grateful "