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"Venue is very convenient as mall is just right below. Check in and out is exc3llent and fast! Thumbs up for all st. Giles staff, including the security guards doing their duty duty to protect the customers staying in the hotel."

"I booked the corner suite and was very impressed with its overall size, cleanliness, amenities, and comfort. Judging solely by the room, it definitely met five star expectations. Parking was convenient, and I felt much safer knowing that security personnel verified visitor purposes before granting entry. The car park itself is spacious, brightly lit, and very clean. Check in was seamless, and we were welcomed with the signature DoubleTree warm cookie. During our stay, we opted for the breakfast...

"The hotel is very accessible to food and shopping, but the wifi in the room is really slow and unstable."

"Clean room 👍👍👍👍👍 Staff friendly👍👍👍👍👍 Shop nearby 👍👍👍👍👍"

"The gym was extraordinary"

"Fantastic location and comfortable stay! The location of this hotel is unbeatable—it’s right next to Komtar JBCC and City Square, making shopping and dining incredibly convenient, especially after crossing CIQ. The room was spotless, modern, and quiet with a very comfortable bed. Check-in and check-out were smooth, and the front desk staff were friendly and efficient throughout our stay. The breakfast buffet had a great spread with plenty of variety. Would definitely stay here again on my next...

"The staff were excellent, every single one made the stay"

"The 2-room suite (for 4 of us) was smaller than I expected but is comfortable and clean. The staff at the counter were most supportive, helping us with Touch n go related requests, among others. Location was easy to find, and is accessible without being in a crowded area. Breakfast is moderately good, there were better options on the 2nd day for vegetarians."

"Excellent location near to KSL and street shops, restaurants. Overall a good stay experience."

"I enjoyed my stay, but the one thing I didn’t particularly like was the restriction on visitors. I understand the need for rules and security, but having limitations on visitors can be inconvenient, especially when staying at a Homestay. I hope the management will consider a more flexible visitor policy to make the experience more comfortable and welcoming for guests."

"Great services and property for the price! Free mini bar and welcome gift. Nice memory here"

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"Reception took 20 minutes to check us in and then told us the restaurant was closed. Woke me up by phone to demand we come down stairs to pay a tourist tax. The need a bit of a lesson in customer service."

"Clean room, helpful staff, nice breakfast"