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"Very happy with the stay. Staff were helpful and friendly, location of hotel was great, amenities were good."

"Clean room and checking in was fast. Staff at front desk was polite and efficient. Buffet breakfast spread was a variety. But road traffic was bad due to heavy construction around the JB central."

"Nice"

"Loved the service, everything was smooth and well taken care of. The live performance was a great touch too. This isn’t my first time here and definitely won’t be my last. Thank you for the warm hospitality!"

"Stayed at the family suite, the kids room is so lovely, my kid enjoyed it. The toilet was amazing too. Great stay. Breakfast spread was good too. The free flow alcohol and food spread at club lounge was great too."

"Excellent stay for solo tourist. Surrounding amenities are excellent. Level 41 scenery is spectacular. On the other hand, swimming pool is chalky, bed squeaky, sauna & locker not working and many renovations in progress. Hope next stay better."

"Called front desk many times at different timings but no one picked up. Hair dryer was not working as well"

"Room was clean"

"Generally, all that could be done well was done well. No complaints"

"It was so much better than the photos"

"Stayed with my hubby from 22 to 24 May 2026. Excellent room, very clean and well maintained. Breakfast spread was scrumptious and satisfying. In Room Dining service, very very good. Just 1 hiccup though, when we called for bell hop service, took more than 20 mins to show up. By which time our transporter had arrived. This is second time we encountered such incident. We are regulars at Amari since 2017, hope this issue is addressed so that we could continue to enjoy our future visits."

"ベッド周りもシャワールームやトイレも清潔できれいでした。シャワーの水圧も温度調整も問題ありませんでした。食事も美味しいしお酒も飲めるBARもあるので、ホテル時間を満喫しました。ホテルの通りにお店もあるので、立地は良いです。JBセントラルまで徒歩23分。バス停まで4分でバスに乗れば15分くらいで到着しますが、3階駐車場から裏に出れば徒歩6分くらいでセントラルまで行けます！かなり近道！"

"Excellent service, friendly staff. "

"Yes "

"Good hotel to stay"

"Amazing everything - truly grateful "