"Terrible beach. Unfriendly staff. One of the pools was closed our entire stay except the last day. The electricity went off multiple times (with no explanation). We will NEVER be back and we will discourage anyone who is even thinking about staying here."

"Lay pool was not working My bed sheets was wet and the two bed front ottoman was wet"

"Our stay was disappointing overall. While some staff members were genuinely friendly, professional, and clearly cared about providing great service, others consistently did the bare minimum and showed little interest in creating a positive guest experience. The resort lacks the amenities, entertainment, and authentic Jamaican cultural experiences needed to make it feel like a true vacation destination. Food options were very limited. The buffet was the best restaurant on-site, but even it...

"This is a great place to stay, it's far from the activities if that's what's you looking for. Definitely a great place to relax, especially if you are traveling with a companion. I traveled solo and enjoyed being off the grid. The food was amazing, the resorts comes to life at night, professional service from the staff and a clean and positive vibe."

"The property was beautiful, my room was exceptionally clean, and the staff was amazing. Everyone was kind and super helpful. I plan on coming back again!"

"Super friendly staff."

"Friendly staff. Lots of amenities."

"3 days no working toilets in the rooms or the property and at times little to no running water as well. Extremely dissatisfying trip and no resolve to this issue.Multiple calls to the reception area for help went unanswered. will never return"

"Good stay! Nice people"

"The property was well maintained considering they just had a cat 5 hurricane last year but I enjoyed my stay shavardo, Mellissa and Romayo were absolutely amazing with their hospitality and going out of their way to make sure our stay was top notch"

"The property was nice. The food was good The staff in the dining hall was helpful. Customer The service needs Work. Took me hours to check in based on discrepancy between them and Expedia. No one could help. ended up coming out of pocket when my reservation on my end showing exactly what I paid for."

"Best hotel ever!!! Food, staff and overall entertainment"

"The overall impression of the hotel was that the staff were trying very hard, but there weren't enough staff to deal with the number of guests as the hotel was clearly at capacity. Special mention must go to Lauren on reception who was excellent even though she and her team were working under pressure. Jesse one of the bellboys was also always going above and beyond as was the lady that dealt with the cramped parking spaces at the hotel. The food was good and there was a wide variety for meat...

"Beautiful hotel Food could be better. I felt it was american not Jamaican"

"Everyone was very helpful. Room were clean. Entertainment was great."

"Property was worth the stay. I enjoyed my vacation."

"the property was very beautiful and well maintained .. the staff didn’t give any details about the property we had to figure it all out via a map .. the main pool was only operational 1 day of the 5 days I was there"

"Room was very clean and the house keeping staff keeps up with it.. breakfast was awesome whatever you prefer.. staff was amazing.. swim bar was great whatever ever your drink preference… 1 thing i didn’t agree with is make-up on the towels or pillow cases if it get messed up 1st hotel I ever been and this a problem, that’s the only thing i didn’t like, overall everything else was just great…"

"The staff is extremely friendly and helpful. Quick check in and out. They offer great options to do things offsite. The price was right What I didn’t like is that the property is old and needs some fixing up but still a great place to stay"

"The staff was very friendly and helpful. Our room was clean and the ocean view was amazing. Spa treatment was amazing. Lots of extra thing to do during the day and evening."