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"Todo excelente"

"Velas is a beautiful resort. The staff has always been helpful and very friendly. Fun activities and nightly shows along with good food with themed dinners. There is a nice and clean gym that has the basics for a good workout. The rooms are comfortable and relaxing. We have stayed here many times and will continue to return."

"Pools were clean , most staff was very helpful , what we didn’t like was that the hotel was under construction and definitely lowers the quality of our stay , food was okay not the greatest , I would like to see food options for kids and finally number one thing we didn’t like was that my wife and some of our family members were bitten by bedbugs, wife killed one bug on the bed and when we came back home she had 17 bites , really bad experience with that alone , picture is my brother in law and...

"I travel to Vallarta at least twice a year and my first choice is always this hotel everything is just great"

"The moment we step in to the lobby the aroma of a well kept hotel is so calming and then staff greeted you as if they were expecting a vip guest arriving. Always kept their smile on their face and help you in any concern or question about your travel. Breakfast was so deliciuos and variety of choices is endless. Outdoor pool is located on the rooftop which has a perfect view of the ocean and the sunset. Definitely will be staying here the next time we visit PV."

"Check in was horrible, didn't even help with the bags to the room, watched me carry 150lb+ of bags and didn't move or offer. Didn't let us know when certain areas were open to eat so missed eating. Towels can only be picked up in one area even though they tell you they are in a different area, had to walk the whole resort to find them myself instead of them being by each pool. Woke up at 5am and heard scratching in the walls, pretty sure it was rats. Went for drinks and the glass they gave me...

"PERSONAL MUY AMABLE, COMIDA SABROSA, ALBERCA AGRADABLE Y LA PLAYA BUENO NO TAN AGRADABLE."

"Everything is amazing"

"Overall it was a decent stay. I wish they would have told me the main pool was going to be under construction pretty much my whole stay. The food was not the best, tho they did try to make it fun and festive. It’s a great family resort just wish they had better quality food and alcohol. I had a leaky pipe I told several staff about and nothing was ever done about it. Over all it is a decent place just needs major facelift. Good location lots of walkable places to eat drink and shop."