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"Hilton is beyond perfect resort in Puerto Vallarta the beach is spectacular the food is amazing with huge variety staff are always smile and welcoming"

"It was very difficult to reach the front desk or concierge via email. I requested my 4 rooms to be somewhat close to each other. Rooms were not available even after check in time. One of the rooms had a musty smell and there was water leaking from the ac unit. My room was on the end of the hotel where a private party was being held. The music was loud and couldn’t sleep. I called the front desk and they advised the music/dj will end at 11 pm which did. But the crowd kept signing and enjoying...

"Y"

"Beautiful place! Probably one we will return to multiple times. The service is incredible and I was so satisfied with how clean they keep the rooms and the amenities it comes with. The food tasted good and we dined most of the time there. The staff was helpful and it felt like we were getting treated with the upmost respect and priority. I think the price reflects the value of the property as it’s beautiful, the food is good with decent prices and the staff are friendly. We had a small confusion...

"Todo bien punto"

"Me gustó las condiciones físicas del edificio, su arreglos de la vegetación y la playa. Su habitación muy agradable, noutilice la cocineta ni sus accesorios pero todo estaba en buenas condiciones, utilizables. Solo los precios no de las habitaciones, sino de la tiendita La Palmita sus precios son exageradamente caros."

"Overall experience was great, staff were very nice and helpful, food was good, there was a variety at the buffet. Definitely, family friendly. Only issue- hotel is under construction, the front entrance, it was a bit confusing when we arrived. Staff was very friendly and helpful getting us through the check in process. "

"The staff was amazing"

"I really like the staff friendliness except the check in staff very unprofessional. Alberto guest service and Eduardo bell hopper were great they should be in the check in service. The pool was under construction and work was being done while guest were in the pool (drilling, welding etc) it took away from trying to relax. The pool was dirty and missing tiles. The garden area was well kept but very unhappy with the pool experience. All waiters were great we got great service from Nacho (pool...

"Un lugar muy tranquilo bonito, buena comida, í amable el personal gracias."

"Rooms and lobby was good and clean but drinks were not as good as other resorts and even food wasn't that good and not much variety, if anyone been to Riu resorts as a comparison food was only upto 60% mark. Should go if looking for a cheap option and food and drinks don't really matter then its good."

"Estuvo muy agradable mi estancia, el todo incluido está súper bien, siempre hay algo diferente que comer, en cuanto al bar no son muy amables, tampoco en el restaurante de 24/7, pero en general todo super bien muy a gusto y recomendable"

"La habitación apestaba a coladera todo el tiempo! Nos robaron un pantalon de la habitación. No tuvimos respuestas nunca."