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"Beautiful property that offered regular shuttles to Sorrento (20+ minutes away). However the food and drinks were very, very expensive and a long trip to and back to get anything else."

"An amazing hotel. It was beautiful and elegant. The food was delicious, though the portions were surprisingly small; we joked about it, especially since you need a good meal after a day of skiing. The bed was incredibly comfortable, and the spa was well-equipped"

"Staff was very helpful and patient. Breakfast was delicious with a wide variety of foods. Bed was very comfortable, we would return! Perfect walk to ferry / water bus!"

"No issues or complaints…"

"We chose a loft room and were allocated room 419 - it had a narrow, wraparound balcony, despite this not really being advertised, it was such a lovely bonus. The location is on a relatively busy street so there is some street noise, but moreso in the daytime than late at night. We interacted minimally tbh with staff there, but any interaction was really friendly and helpful."

"The service was amazing. The breakfast was pleasant, very friendly staff, the only thing I’ll recommend is ensure to add a flat iron in the room for single bed, other than that my experience was great."

"We had a wonderful stay. The hotel was beautiful, impeccably maintained, and every detail was thoughtfully taken care of. What truly stood out was the professionalism and friendliness of the staff, who consistently went above and beyond to ensure a memorable experience. We would gladly return and highly recommend this hotel to anyone visiting the area."

"Clean room, shower door needed repair and was immediately addressed. Breakfast was excellent. Staff was superb- front staff, breakfast staff and cleaning staff. Very helpful and kind. Close to metro and the Vatican. Highly recommend."

"This is a unique place to stay, well positioned between the main station, with ease of access to the airport, and the centre of the city and its attractions. It is almost like staying in your own Roman apartment, but with the help of a virtual reception (that becomes real in the mornings!). Our air conditioned room was clean and spacious, access via the keypads was flawless, and the extras (coffee machine, ease of leaving luggage on day of departure) eased our stay. There's a supermarket just...

"The hotel was amazing. Great customer service. The crew was very friendly. The breakfast was delicious. I absolutely recommend this hotel."

"Very upscale and modern. Place was clean and well maintained. A/C didn’t work very well and TV needs updated."

"The staff was beyond excellent and beyond supportive, especially Luca. He made sure to make everything comfortable and special and truly embodies the essence of customer service."

"Good location and the staff was great."

"The hotel is not in Sorrento, but they operate a shuttle bus hourly. If you’re looking for town centre location, this is not for you. The hotel is set high above Sorrento and from the public spaces, commands sensational views across the Gulf of Naples, and an amazing view over Sorrento itself and Vesuvius! It’s a hard view to beat! The hotel & rooms are spotlessly clean, the bar and terrace all have amazing views and the swimming pool is lovely, although was almost bath temperature whilst we...

"🌟 Our customer experience was absolutely awesome! 🌟 The hotel staff and accommodations were amazing, and the location was super accessible to all the major attractions any tourist would want to see. Highly recommend! 🏨✨ #TravelGoals #AmazingStay"

"The floor was a bit beaten up but the room was clean. It was modern and had a bit of a hipster vibe. Not enough elevators. Staff was helpful. Their app for laundry didn’t work. A little pricey for what it was all told."

"This is the worst place I have even been. We arrived after hauling our luggage to the far side of the campground at least 6 city blocks. The key worked very poorly and the door was hard to open. Inside this small camper like space was dirty and full of ants , the minute we placed our bags down they became covered by ants . There was urine on the wall behind the toilet. We left without staying even one night we were informed that we would not get a refund but it was bad enough we decided to cut...

"Great location"