"The room had an amazing view and was quite comfortable. Breakfast was ok but not great. The service however was poor. No customer service skills whatsoever. The chap who checked us in and out acted as though we were a huge inconvenience. What a shame as apart from this we would stay again!"
"The room had an amazing view and was quite comfortable. Breakfast was ok but not great. The service however was poor. No customer service skills whatsoever. The chap who checked us in and out acted as though we were a huge inconvenience. What a shame as apart from this we would stay again!"
"Was just the job for 3 of us staying over for a wedding on the island. Cindy was very friendly and helpful and the rooms were clean and the facilities good.
"
"Was just the job for 3 of us staying over for a wedding on the island. Cindy was very friendly and helpful and the rooms were clean and the facilities good.
"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
This is nice hotel with hospitable personnel. The room was impeccable. The shower was especially very nice. Be aware the elevator does not go all the way up to the Amelia suite, where we stayed. Easy check in at the coffee bakery shop.
This is nice hotel with hospitable personnel. The room was impeccable. The shower was especially very nice. Be aware the elevator does not go all the way up to the Amelia suite, where we stayed. Easy check in at the coffee bakery shop.
What a phenomenal stay—more than I could’ve ever hoped for given the short notice to book and the impromptu nature of our stay. One side facing Castle Rushen and the other facing the ocean, I’m still blown away we got to stay here for a few days.
What a phenomenal stay—more than I could’ve ever hoped for given the short notice to book and the impromptu nature of our stay. One side facing Castle Rushen and the other facing the ocean, I’m still blown away we got to stay here for a few days.
Bradley
Reviewed September 27, 2026Reviewed September 27, 2026
Best hotel on the Promenade.
Elegant, dark wood, beautiful artwork.
Clean rooms. Nice restaurant and bar.
Claire, Tim & Tony run a top notch hotel. Love it. ❤️
Jack is an ace in the bar and restaurant 👌.
Only slight 'complaint' I can imagine is, They should offer better pillows or different types, goose or foam would've been better than current pillows.
Would highly recommend.
Best hotel on the Promenade.
Elegant, dark wood, beautiful artwork.
Clean rooms. Nice restaurant and bar.
Claire, Tim & Tony run a top notch hotel. Love it. ❤️
Jack is an ace in the bar and restaurant 👌.
Only slight 'complaint' I can imagine is, They should offer better pillows or different types, goose or foam would've been better than current pillows.
Would highly recommend.
The Empress hotel was perfect for a home location to explore the Isle of Man! Walkable to the buses, close to pubs and an exception English breakfast each morning!
The Empress hotel was perfect for a home location to explore the Isle of Man! Walkable to the buses, close to pubs and an exception English breakfast each morning!
This place is hidden gem.
Loved it so much we stayed another night.
Close enough to the electric railway to give you easy access to the island..
There is NOT a lot going on in Laxey, but that exactly what we were looking for.
if you just want to relax and get away. The shore hotel is a great spot
This place is hidden gem.
Loved it so much we stayed another night.
Close enough to the electric railway to give you easy access to the island..
There is NOT a lot going on in Laxey, but that exactly what we were looking for.
if you just want to relax and get away. The shore hotel is a great spot
We chose this hotel because it was cheap and in a great location. We didn't expect much by way of luxury, and got what we expected. When we arrived to check in there was no staff member to be found, the courtesy phone didn't work, and the pay phone was broken. Eventually someone showed up and gave us keys. The room was small and the bed was made of rocks, but the view of the ocean was amazing and the tiny wedge shaped bathroom was the cutest. The Chinese restaurant downstairs serves delicious...
We chose this hotel because it was cheap and in a great location. We didn't expect much by way of luxury, and got what we expected. When we arrived to check in there was no staff member to be found, the courtesy phone didn't work, and the pay phone was broken. Eventually someone showed up and gave us keys. The room was small and the bed was made of rocks, but the view of the ocean was amazing and the tiny wedge shaped bathroom was the cutest. The Chinese restaurant downstairs serves delicious...
Rachael
Reviewed October 31, 2017Reviewed October 31, 2017