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"We had room 402 on the fourth floor it was very warm with the sun coming into room all afternoon, we left a note for room service to leave the curtains pulled which helped on our return. We requested a fan which helped, one window was screwed shut which didn’t help. The floor sloped by approximately 4 inches from the door to the windows including the bathroom."

"Lovely place just off the promenade"

"Great room very clean in the atrium next to the fish pond."

"lovely room sea view. breakfast was very enjoyable .we came on the ferry best western hotel was ideal place to stay."

"Das Hotel ist super gelegen. Direkt an der Promenade in Douglas. Es ist gut mit dem öffentlichen Bus vom Flughafen aus zu erreichen. Das gebuchte Zimmer war top und die Mitarbeiter freundlich und zuvorkommend."

"We had a two night stay at the Welbeck Hotel. Whilst the decor in the room appeared dated, it was very clean and bathrooms appeared to have been recently renovated. Staff were very friendly and helpful. Would recommend."

"Beautiful surrounding , nice building, large and clean room, comfortable bed"

"The breakfast was brilliant "

"I had a lovely view of Douglas’ beach and sea front. The room was cleaned to a high standard and the breakfast was excellent. The host was very helpful and charming. The property has four floors but the lift is out of action. I have stayed twice now and not been disappointed."

"Friendly helpful staff. Relaxed ambience room very comfortable."

"Room was very clean. Staff were helpful and polite. Breakfast was a continental. The beach view was really nice. The rooms are serviced every other day so ensure you take shower gel with you as the bottle provided is enough for 1 wash only. I would stay here again. Thanks."

"Great property and location. Loads of parking but I did find the gravel a bit challenging with a big motorcycle. Plan to stay again."

"Staff was kind and helpful. Our room was odd to get to going up the stairs then down the stairs. No A/C so windows open… except open to a bar right outside which was loud until 3am. Yikes. Wonderful location next to the promenade and shops. Good food options around too. TV was small. Bar area had broken drafts for the beer. Breakfast was so/so but they would make you eggs however you’d like fresh, so that was nice."

"Breakfast staff slightly off-hand but breakfast good. Room, shower, bed all very good."

"Attentive, friendly staff. Kevin was great along with the breakfast and cleaning staff. Good, central location. Clean, well maintained rooms. Too much peripheral noise. Loud talking and snoring heard through walls of neighboring rooms. Some sort of sewer flushing pipe/drain in courtyard outside our window whooshed frequently."

"Lovely hotel on the sea front. The staff were welcoming, friendly and helpful. Shops, restaurants, steam railway all within walking distance. The breakfast was excellent. The complimentary soft drinks and snacks were a nice touch. Room was adequate for a 1 night stay, lovely bathroom & comfortable bed. Would return again and recommend to others"

"I honestly cannot rate this hotel high enough, the rooms were absolutely spotless, the breakfasts were amazing and the staff. Well every single member of staff were pleasant, polite, courteous and helpful. The aircon was heaven sent in the heatwave, I had amazing sleep every night yet my brother in law in a budget hotel was tormented with heat. I will without a doubt stay there again and wont even contemplate looking at other hotels."

"Dora was very kind. The room was fine."

"Excellent location, with really incredible helpful and informative staff. Just a delight. Breakfast was included and also really good."