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"It was a great experience"

"Staff is amazing!!"

"Our stay was perfect. The staff is amazing and made our stay even better than we imagined it could be.Cant wait to go back!"

"I am very upset and disappointed about what happened during my stay at the hotel. A massage staff member came to me and asked me to sign a paper. She did not clearly explain that by signing the document, I was agreeing to be charged the full amount for the massage service. I was not properly informed of the charges or that I would be responsible for the full cost even though I did not receive the service. I feel that this was handled very unfairly and that I was not given enough information...

"Unfortunately, the transportation service was the worst part of our experience. When we arrived, we waited around one hour to be picked up. For our airport departure, our scheduled pickup was at 10:00 AM, but the transportation arrived late and then stopped at other hotels to pick up more passengers. Rooms are not that great for resort very old rooms and rooms keys seems not working two days we went to our rooms not working and again we have to the front desk to activated which is frustrating...

"Ideal para familias , pero pueden estar adultos sin niños sin problema por que están separadas albercas."

"I didn’t have a good time there, a lot of stuff was under construction or not working, the swim up bar was not open non while we was there multiple restaurants didn’t open or wasn’t open, bars was closed, I will not come back here it was not a good experience"

"In love with this beautifull hotel!!!"

"el parque acuático es lo mejor del hotel"

"The hotel was not clean enough, too old and the food was nothing compared to how much money we spent. 3 out of 10. I don’t recommend it at all."

"poor food"

"Great staff."

"Hotel was nice, clean and stuff was nice and welcoming. It is kind of older but they do a good job of cleaning and organizing things. Food and pools were great! Would stay again."