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"Overall, I enjoyed my stay at Riu Cancun, but there are a few areas that could be improved. * The food selection felt repetitive, with many of the same options available every day. * Some liquor brands and drink options were not consistently available, limiting guest choices. * The property could benefit from more trees and shaded areas to provide better protection from the sun, especially around the pool and outdoor spaces. * The sports bar needs more seating and additional space, as it can...

"Everything was good, very nice amenities, and the staff were amazing…. They just need to work on their food."

"We had an outstanding time with our two kids (20 months and 4.5years old). The property is wonderful and so are the people. Food is available throughout the resort with no wait times, same goes for beverages. Loungers were available at any time during the day as well. Beach is beautiful and wide, kids enjoyed playing in the sand. Staff was very friendly and went out of their way for us to make our experience even more fun. It was an incredible, relaxing vacation and we would go back in a...

"Clean room and outdoor pools"

"The Good: the property was very clean and laid out very nice. You didn’t have to walk far for anything. The restaurants were good too. All of them were good quality with great service. There were plenty of activities for the whole family and plenty of pool space. There are shuttle services and excursions you can do directly through the resort to limit third party usage. The rooms were nice with great views. Side Note: it’s Cancun, so seaweed season is prevalent and can come at any time,...

"Excellent for the families with kids."

"Room could’ve been renovated but other than that, great time. Only advice, talk to everyone!"

"El concepto del hotel está decayendo, muy pocas actividades y las que hay parecen de un hotel familiar como dreams o secrets, DJ de la alberca cumple pero no es algo que haga el ambiente , no hay animación en lo absoluto, los únicos que hay tiene. Que hacer de todo para todos y entiendo que es cansado atender todo un hotel. Comida y bebidas buenas al igual que su personal, esperaba más fiesta y animación y termino siendo un hotel más que los demás, lastima por qué tenía buen concepto."

"This place is like the best kept secret. Friendly environment - they're always saying hey, always smiling, etc.; safe - security asks room numbers to anyone entering and leaving the property; Sports Arena Bar - delicious; beach area - they're out there early in the morning raking seaweed; My mom needed her blood pressure checked everyday and they so kindly did that for her. Not only that, they watched her and kept an eye on her throughout our entire stay and would ask if she was doing great; the...

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"beautiful hotel great staff, i have wonderful memories great food"

"The room was clean as well as the resort as a whole, but it was a little rundown. It looks like it used to be a very nice property. I give it some grace because rundown doesn’t necessarily mean dirty, so it was clean, but it looked like they could use some upgrades and remodeling. There was no microwave in my room, and granted, that’s fine, but there has to have been a microwave somewhere on the resort, and they didn’t let us use it, and I think this was a ploy to get us to buy their nasty food...

"The staff and the food were good and the varities were great. Only things I sugget that Italian resturant. we were for our son wedding and the service not good, food were late on the table, steak was dries, pasta not cooked as supposted to be, you need to bette specially if you have events or wedding."

"Very clean and beautiful hotel."

"The pool area is Amazing, drinks and snacks are excellent, services and hospitality are amazing."

"Property was very pretty, clean and staff was amazing!! No complaints about those things! Now for my complaints- pools closing at 6pm- that sucks! I never found 17 pools as described I think they are counting the private pools off the rooms? But the ones we used were fine. The adults only area is not just adults only you have to be staying on that side and have a special bracelet which sucks! When booking through Expedia you don’t that information! The food- subpar to say the least edible but...

"Pounder full"

"I was extremely disappointed with my stay at Oleo Cancun. The property looks nothing like the polished, upscale resort shown in the photos. In reality, it feels outdated, poorly maintained, and far from the luxury experience being advertised. The room was in rough condition, and the bathroom was especially problematic. The shower did not drain properly, causing water to collect and sit for an extended period. Basic maintenance issues like this should not exist at a resort charging these rates....

"This is a great property I really enjoy it and will definitely come back."

"Best vacation ever"