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"Elevators are very small and compacted. One elevator was inoperable Staff was a little bossy mainly women The water at beach Mulky and not clear to swim The food was good and waiters helpful men mainly I will not stay here again 😒"

"Todos los restaurante buenos pero el que se llevó la corona 👑 el italiano y su chef y él encargado no recuerdo sus nombres especiales y profesionales y la que me recibió en el hotel la srt creo que se llama cristina muy profesionales muchas 💯"

"I went for my 26th. Birthday and I have no complaints. They brought me a cake with 2 bottles of tequila on my birthday. I felt safe with the 24/7 security. I will be coming back. The staff is all very nice and sweet"

"Food and staff were excellent. Can't wait to go back"

"This hotel is the best, the staff is very kind and helpful, i sature 2 nights and i have nothing but good memories, the pool and the activities they have were really good, there is many things to do, the room was very nice and super clean, the food and drinks were AMAZING and also something that’s not very common in hotels, the gym was incredible with every machine you can imagine, it’s the best hotel I’ve stayed for sure 10/10."

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"great"

"La habitación siempre muy limpia, y el personal es atento y amable ."

"One of the best resorts I’ve been too! Will defintely be back"

"Excelente"

"If you want a place to just sleep, then this is the place . But if you plan to eat here don’t ! The food is not good. I have stayed in many hotels in Cancun and all the hotels I’ve stayed in the pass were all wonderful. I was very very disappointed about the food very! Over all The hotel is pretty,clean very nice staff, but the food is a NOOO! I will not be coming back to this hotel. If im paying for an all inclusive hotel I expect the food to be good. We were a group of 5 and we were all...

"Alberca cerrada Loby con demaciodo calor"

"I would definitely recommend this place"

"I have to say that, so far, this is the best place I have stayed in Cancun. I visit Cancun twice a year and have been doing so for the past eight years, which has given me plenty of opportunities to experience different resorts and hotels in the area. This property truly stands out. The location is excellent, the food was outstanding, and the staff was exceptionally friendly and welcoming. Every resort in Cancun should strive to provide this level of service and guest experience. A very nice...

"Room was big and modern, cleaned daily. Restaurants were amazing and not hard to get in to without a reservation. Enjoyed the pool with the swim up bar, the bartender Eduardo was amazing and remember our whole family’s drinks after the first day! Great experience!"

"The pool was spotless, which was a huge plus. The kids’ pool floor could use a bit of TLC, but overall, it’s a fantastic place for kids to play. My kids absolutely loved it! The staff was incredibly helpful and friendly, creating a relaxing atmosphere that we were looking for."

"Clean place food allriggt drink not great"

"Great room AND Great service by the friendly staff. Had a great stay. Excellent dining options with great food choices."

"Buffet manue all days r the same the shoul change Avery other day at least .beach no good .elevator was working only 2 out of 4 took longer to get up and down . Golden members have access for the 3th floor pool but no one check that so anyone can go in"