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"Overall my stay was wonderful with exception of transportation back to the airport . Staff is so unorganized. So when I got to the resort I decided to arrive in a taxi vs there transportation. However a a member and staying 5 days you would that they just book your departure. Instead they such a big deal and kept sending me to different people, until they finally decided to book my way back to the airport . This was such as inconvenience. I wasted half my day trying to book my transportation...

"Every day I passed there I was thinking about bad points to write in my review but now I'm not as upset as I was there so I'll keep it short: You don't get what you pay for. Safety issue: don't run or let your kids run around the pool because when wet the floor is very slippery, the material doesn't have a good grip. Keep an eye on your kids in an out the pool all the time. The servers are nice but there is a silent push to tip everywhere for anything, even the buffet (which of course has...

"Everything was wonderful. "

"Overall facility was okay. Check in was smooth, but rooms out dated. We also asked for a king bed since it was our honeymoon, but they did not accommodate. There needs to be more bartenders at the swim up/pool bars. People also just sit up there and crowd the area which makes it hard to get a drink. If they are going to allow that, they need more servers. Food was just okay. The breakfast was good, especially the omelets."

"Over all are good beautiful resort food are ok ."

"My first time at Moon Palace after staying in other hotels in the Zona Hotelera. Other for the beach not being swimmable, everything about this hotel was amazing: the service, the staff, amenities, food. Everything also very clean and organized."

"Resort was beautiful. Breathtaking views and the weather was perfect. As far as our stay, I was heavily disappointed in our check in process, as we were supposed to have VIP check in, but there was a severe shortage in staffing and lack of communication, which caused us to wait over two hours in a lobby all the while we were being told we were about to be checked in. This just wasn’t a VIP experience. We were supposed to get a bottle of champagne &200$ report credit, which no one went over with...

"Everything was great at Temptation Cancun resort. From the clean rooms, the pleasant staff, the beautiful beach views and the food. We really enjoyed ourselves. Can’t wait to come back again."

"Todo excelente!!!"

"I will never go back"

"Excelente propiedad"

"Habitación 5 de 5 Personal excelente Vistas de playa excelente, palmeras instalaciones todo de primera. Se ve que tienen mucha coordinación Es un lugar espectacular, si buscas algo para descansar este es el lugar indicado! Me he hospedado en muchos hoteles en México y Estados Unidos y este es el mejor que me a tocado. Solo dar las gracias a el personal por el gran trabajo que realizan todos los días!!!"

"Great food, Beach side/shore is very narrow"

"Loved how convenient everything was. All the food and drinks were so good. Had a blast"

"Better maintenance"

"Everything is good 👍 thank you"

"Mucha luz en los cuartos el baño no servia el aire no se sentia poca variedad de comida"

"Sin duda vuelvo mil veces! Todo está increíble, mi vuelo fue temprano y tenía el tenis de que hacer de ese tiempo hasta las 3 que es el check in pero nada! En cua yo llegué me brindaron mi habitación. Ame el bar de café 💕"

"I understand it was a privilege hotel, but customers should have the option to carry their own luggage if they choose"