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"The staff are very familiar with us"

"AVA resort was a truly phenomenal experience!! All of the staff were so helpful the entire trip. I have to give a huge thank you to our personal concierge Sam who was absolutely wonderful and so attentive to us. She even booked a cabana with flowers and sparkling wine as a departing gift to us. I am so grateful for the amazing hospitality we experienced. Hotel had so many amenities and fun things to do (MJ show, Magic show, LED show etc) and great for both adult and kids. We did the escape...

"El hotel con excelente restaurantes, excelente atención de todo el personal. Malo no hay playa. Son 2 metros de arena donde no hay camastros para descansar. No tienen una buena comunicación con los eventos. Ya que no dan difusión de los mismos. Y son de buena calidad sobre todo la ceremonia del cacao y show del Sonido. Agradeciendo a William encargado de el gimnasio, Angelica linda persona en el área de Lobby."

"Everything was amazing!"

"Clean, good food, atmosphere was great!"

"10/10 recommend"

"Friendly staff"

"The beach was very beautiful. One of the best water I’ve seen. Room is a little small but clean. Food was ok. This is an exclusive family resort so night activity is pretty limited and ends pretty early."

"We enjoyed relaxing by the pool all day, the food and restaurants were great!! Rooms were clean, beds are very comfortable, walls are not sound proof though, amazing views from room, pool side of ocean. Great service all around!!! Would definitely come back!!"

"Nice clean and friendly"

"Great rooms, service was excellent"

"Personal muy amable, muy bonitas vistas, nos gustó el hotel. Excelente atencion"

"Everything was great except for the rooms above the lobby. You can hear everything from your room and it doesn't stop till 5am"