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"Very friendly staff! Breakfast was ok."

"This historic hotel in downtown Des Moines is beautiful! The lobby is stunning, with a mix of restored beautiful wood beams and arches and chandeliers that are modern but pay homage to the time when the hotel was built. The rooms were beautifully apportioned with very good lighting, and excellent bathroom with a perfect shower, and a comfortable bed. The furnishings were great and had storage for clothes and ample counter/desk space. The staff was accommodating and friendly. My only issue...

"Well, let's see. If you're looking to simply put your head down and get some rest, while graveling the vastness of the east-west interstate 80, this is okay. There's not much going on in this city, but you're not really here for the entertainment or social options if you're here. The property needs a refresh. Everything's just pretty mid. But it's ok, shower works well, bed is comfortable. No complaints."

"Loved the character of the hotel, well maintained and clean"

"Usually don't write reviews but this was a bad experience. Hotel/staff itself were accommodating but the clientele however were not. Cops were called on both nights of our stay. Not sure of what happened the first night, but the cops were in the lobby the next morning looking to possibly arrest someone. On the second night we experienced a domestic in the pool area with some intoxicated individuals with one allegedly hitting some poor handicap woman. This was not a fun experience for not...

"Reliable airport shuttle"

"Felt dirty, smelled like sewer when we entered. Sheets were dirty in the sofa bed, crumbs etc. breakfast the silverware was dirty and had not been cleaned properly."

"Are go to spot when staying in Des Monies."

"Great location"

"The facility was very clean. The lobby is airy and welcoming. Hot water came almost instantly. The bed was comfortable and cozy. We would stay again and will recommend friends stay there!"

"What a gorgeous hotel! Every detail felt thoughtfully curated, from the classy design and upscale atmosphere to the beautiful little touches that made the entire experience feel special. It had that perfect blend of luxury, charm, and character. The icing on the cake was the Halloween décor! 🎃🕸️ They went above and beyond, creating such a fun, festive atmosphere while still keeping everything elegant. It was absolutely beautiful and made the experience even more memorable! The specialty drinks...

"Tons of children unsupervised in the pool area made me leave because they were jumping everywhere"

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