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"We like going to Grand Harbor Resort bc it has a great location - river walk, aquarium, etc. Park needs to be refreshed and rooms (bathroom specifically) need to be cleaned better. Our last room was very dusty and toilet seat was not clean. I usually wipe all surfaces so I had to do it thoroughly this time given the above-mentioned."

"quaint hotel with romantic stay"

"Great staff clean room unless you wanna pay for valet parking sketchy parking situation."

"Clean room, great staff"

"Dakota was AMAZING, she was very helpful my entire stay. She was def a GIRLS GIRL💅. The hotel was a cutesy vibe, especially the speakeasy. Not much going on in Iowa, but would def stay here over and over again."

"I love this hotel."

"The staff were extremely helpful. If we needed anything they helped almost immediately. The shuttle to and from the e airport was heaven sent. The breakfast is the same every day and the quality was not the best. But it is free so can’t complain too much"

"The restaurant closed too early."

"Hallway smelled. Room wasn’t the cleanest. Staff was good. Breakfast was decent. Carpet going up the stairs was pretty dirty and rough looking. I wouldn’t stay there again."

"Help desk was not very friendly"

"Todo muy bien"

"The only reason this is a TERRIBLE review is the manager, Palak Patel. At AM check out: 10:30am- I went to front desk to tell Palak I'd been searching for my glasses for 1 hour, I couldn't drive without them, and might need extra time to find them. He deadpan told me I had 30 min to find them because checkout was at 11am, no apology, no emotion, no compassion. 11am- Returned to say I still hadn't found them. He said he had already helped me all he could by telling me I had until 11am to find...

"We had a room on the 9th floor. The toilet did not flush. After a bit we called the desk and a girl came up, thinking our toilet had overflowed, apparently. It had not overflowed; it simply would not flush properly and the entire bathroom area had a high whining electrical noise that never stopped. You had to turn everything off and shut the door. We were offered another room, but chose to go out to dinner and hope that they could fix it during our absence. We asked for keys to a new room, but...

"Good breakfast, mediocre dinner. Food was cold. Room was not cleaned during my stay. Outside of emptying the waste baskets and replacing used towels nothing was done."

"Dry nice hotel! Front desk staff was super nice and attentive."

"We could hear people moving and running water in the room above us, but not unusually noisy. Some light fixtures didn't work (light bulbs?). Otherwise, clean, comfortable, seemed safe."

"Our stay was terrible. The room had tile flooring which was cold and made the room echo. The trim around the bottom of the bathroom wall was coming off. The shower drain was so clogged that you were standing in water about an inch or two above your ankle. We did,however, keep getting told by the person that checked us in that we had a private patio. It was winter time and it faced the parking lot. We will never stay there again. "

"The room was very clean and the staff very friendly"

"The room is clean. Staff there are very helpful. You could store your luggage at the front desk before you check in or after you check out. There is a free shuttle bus to the hospital. Complimentary breakfast AND dinner every day."