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"Everything was awesome, clean rooms , good breakfast, friendly staff. I’ll do it again"

"This property is a 3 star hotel on its best day. This hotel does have a certain charm, but that is negated by an overall sense that the hotel is very lacking in a regular cleaning schedule. In fact, in the three days I was there I did not see one single person doing any cleaning anywhere, not on the guest floor and not in the main areas. The room did not feel adequately clean, especially the bathroom. The towels are thin and one of them had a hole in it. I will add that the staff is very nice...

"Horrible experience, booked a suite online when I arrived they tried to give me a standard room. I'm the end no suites were available, they didn't want to refund me, tried to offer me discounted valet parking, and then free valet parking. It was pretty insane."

"Our stay was comfortable."

"Gorgeous hotel with a beautiful historic charm. The staff was incredibly friendly and welcoming throughout my stay. My room was spotless, comfortable, and well-maintained. Great location, elegant atmosphere, and excellent service. I would definitely stay at Hotel Fort Des Moines again and highly recommend it."

"Good hotel"

"Everything was good"

"The lobby area is so fun, and the free drink tokens were a great surprise! All the staff were very friendly. The only downside was that the elevators were very loud all night. It seems to be more of a party hotel, so it was loud in the hallways even around 2-3am."

"Help desk was not very friendly"

"The Des Lux is wonderful. Conveniently located to everything, walking distance to the very best restaurants and the most friendly, professional and accommodating staff."

"Clean room, great breakfast"

"Friday night, off season for a University town. Lots of kids, especially in the pool. Fine breakfast. Clean and quiet hotel."

"The coffee wasn't great"

"I was pleasantly surprised at how clean the room was."

"Our room door would stick and was hard to open when we tried to go in and out. We had a chair in our room that was broken and I stopped at the front desk to let them know and they said it would get taken care of but no one came to give us a chair we could sit in. There was a sign saying they were going to replace the hallway carpet a month before we got there but it had not been changed and was loose and very easy to trip on. Their morning breakfast was outstanding and we enjoyed that very much...

"Good breakfast, clean room"

"Our stay was terrible. The room had tile flooring which was cold and made the room echo. The trim around the bottom of the bathroom wall was coming off. The shower drain was so clogged that you were standing in water about an inch or two above your ankle. We did,however, keep getting told by the person that checked us in that we had a private patio. It was winter time and it faced the parking lot. We will never stay there again. "

"Improved"

"Staff was unresponsive to questions in expedia app. Very far parking for accessible options and no help finding parking when we arrived. Fingernails, as in fake USED nails, had been left all over the bathroom floor. Restaurant was overpriced and mediocre. Wouldn't stay again."

"Clean rooms- comfortable beds and convenient parking and plenty of restaurants to walk to"