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"The staff was very friendly and helpful. The hotel itself is beautiful and was great for our stay in Des Moines."

"We had to check out 2 days early due to the impending winter storm. We were told we would likely get a refund for the 2 nights we couldn't stay. Can someone let me know if that is the case and when we will get the refund?"

"Great beds. Spacious rooms. Good breakfast!"

"Clean rooms amazing staff "

"The room was clean and the staff super nice. "

"Yes "

"LOVED our room!! The fireplace made us feel like we were not in a hotel in the middle of downtown Des Moines. The couples massage followed by a dip in the hot tub was amazing! This hotel was so BEAUTIFUL (not your standard hotel)! The regular furnace/heat didn't work (kept kicking on but would shut off right away) but we were totally fine with using the fireplace. Thanks for a great place to stay, we'll definitely return :)"

"It was great "

"Front desk and breakfast staff were super friendly! Room was great!"

"Great area and helpful staff members! "

"Phil at the front desk was amazing! In the room the hair dryer didnt work but putting that aside was good. "

"Nice hotel and conveniently located"

"Clean room, staff was friendly. Everything worked. We stayed at this hotel once before and we wouldn't mind coming back again. :)"

"Very clean - the room wasn't overly large, and the bathroom was particularly small Breakfast was minimal, but did include hot items and appeared well-maintained"