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"The hotel is beautiful and the staff was so kind. It has a relaxed and welcoming environment and is walkable to a lot of restaurants, shopping, and parks. The room and especially the bed were very comfortable!"

"Room was good for what we needed. We were going to a concert on site and it was perfect."

"It's such a beautiful hotel but terribly run down. Windows were filthy. Our friends had to have mildew removed from their shower."

"The staff was rude. The water slide was out of service the room that I booked that was supposed to have a pullout couch did not have a pullout couch. It just had a regular loveseat so my kids had to sleep on the floor.The room had mice. The bathroom door did not stay closed. The tile had missing grout so you cut your feet as you’re getting out of the shower. There was rust everywhere there was a hole in the mirror facing the bed where it looks like at one point in time there was a camera and...

"This property was the calm in the midst of the storm. The staff was so kind and helpful when it came to assisting us with checking in and finding another night for us in the hotel. All of the staff took their time in answering all of our questions and treated us with so much respect. We are grateful."

"It was a great location and rooms were excellent.. my only complaint was the coffee machine!"

"Friendly staff"

"The good news: the staff was responsive, friendly, thorough, and helpful. The bad news: The parking situation was bad. The road for the hotel was partially closed so getting to the parking garage while dragging luggage through downtown was a big pain. After managing traffic and closures from hotel to garage (15 minutes +), I had to walk a couple blocks, cross at a clearing, and walk back a couple of blocks with a heavy back-pack and suitcase. Parking also cost $18 a day. When I arrived I was...

"Thank you"

"We had a wonderful stay here despite having some plumping issues in the first room we were given. Upon notifying staff of the issues we were having, we got upgraded to a larger room at no cost. The staff were incredibly helpful and understanding. Both rooms were nice and clean. The free breakfast was also fantastic. I would definitely stay here again!"

"They super nice"