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"I was incredibly disappointed with my recent stay. On a day when the outside temperature hit 103°F, the air conditioning in my room completely failed to work. While staff did eventually bring up a fan, it did very little to cool the room down, making it nearly impossible to sleep. To make matters worse, a staff member came to inspect the unit and dismissively claimed it was "working," despite the room remaining stiflingly hot. On top of the unbearable room temperature, the amenities were...

"The property overall is beautiful and the staff were all very helpful. Unfortunately our room did not have a mini refrigerator which is unusual for a 4 star hotel and when I booked I thought all the rooms came with one but I was informed not ours, which was very inconvenient. The pool area is lovely but there are no pool towels readily available and they frequently run out when they were requested. The furniture around the pool under the gazebo needs replacing and cleaning. I feel the...

"Very nice experience"

"Espace, personnel, piscine"

"Beautiful property great location. My major issue was with the air-conditioning. There was none. It was a hot day in Amboise and the room was stifling. I opened the window to cool down but got bit by mosquitoes. I spoke to the front staff who said their heating and cooling were an eco-friendly system that didn’t work well on extreme temperature days. Other than that lovely day."

"El desayuno a la carta es muy bueno. La disponibilidad de espacios para cenar es muy limitada. El sitio de Expedia no es claro que hay habitaciones fuera del edificio principal, que no tienen elevador y resulta muy complicado acceder a ellas con equipaje."

"Excellent breakfast. I will miss the pistachio cake especially. Staff are all wonderful. Suite was spacious and comfortable. Pool is beautiful!"

"Charming, historic, comfortable, relaxing. The restaurant was great. Good service and a lovely meal."

"Family friendly"

"This hotel provides an excellent experience when visiting Amboise and the surrounding area. When you first arrive and take your parking spot on the street, you might not realize how incredibly convenient the location is! Just out the back entrance of the hotel you are in the old town and right next to the grand chateau! It’s an easy stroll to another beautiful Château Gaillard, which was the site of France’s first orangerie and has an exceptional renovation- worth seeing! Also you have Da...

"Awesome location."

"This was a great spot to explore the surrounding area, though we were also very happy when we just relaxed at the chateau!. My wife rated the breakfast 11/10, and the my son loved his turret side-room. Aside for breakfast, No restaurant on-site, but they have a kitchen where you can find what you need to have a nice picnic meal out the grounds"

"Very convenient for a stop over on the way from Spain to UK. Plenty of parking. Very friendly and helpful reception staff. Clean room had all the basics needed for a stay."

"Stayed here impromptu the night after the 24 Hours of Le Mans after I decided I didn't want to spend another night camping, and was very impressed! Super friendly staff helped me out with bag storage the next day. Air conditioning was greatly appreciated as well."

"Le lieu et le dévouement du personnel++++ merci aux employé(e)s du soir de m avoir servi au bar alors que leur service venait de finir. Il serait intéressant de mettre dans les chambre un mini frigo .cela m a manqué surtout qu’à chaque fois que je suis venue dans cet établissement c était toujours des moments caniculaires ."

"Excellent hotel, very close to the castle. Helpful staff, a beautiful setting in the town of Chenonceau. Highly recommended"

"Great breakfast, friendly welcoming host, AC."

"The parking is not owned by the hotel, but is directly adjacent to it with an elevator that comes up to the front door of the hotel. Overall, an excellent experience in a very good area of town close to lots of restaurants I would stay there again."

"Un séjour absolument merveilleux dans ce magnifique château. Je le recommande vivement à tout le monde!"