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"I was incredibly disappointed with my recent stay. On a day when the outside temperature hit 103°F, the air conditioning in my room completely failed to work. While staff did eventually bring up a fan, it did very little to cool the room down, making it nearly impossible to sleep. To make matters worse, a staff member came to inspect the unit and dismissively claimed it was "working," despite the room remaining stiflingly hot. On top of the unbearable room temperature, the amenities were...

"The property overall is beautiful and the staff were all very helpful. Unfortunately our room did not have a mini refrigerator which is unusual for a 4 star hotel and when I booked I thought all the rooms came with one but I was informed not ours, which was very inconvenient. The pool area is lovely but there are no pool towels readily available and they frequently run out when they were requested. The furniture around the pool under the gazebo needs replacing and cleaning. I feel the...

"Nice room , with beautiful view , great dinner with very helpful and friendly staff , one a kind hotel with lots of history… Loved it and we’ll return there !"

"There is free self parking The food in the restaurant was very good and well priced. The hotel is a fair distance from Tours so you will need transport the visit the city"

"Très central, chambres spacieuses, personnel chaleureux. Je recommande sans hésiter!"

"Perfect stopover on the Loire"

"Excellent breakfast. I will miss the pistachio cake especially. Staff are all wonderful. Suite was spacious and comfortable. Pool is beautiful!"

"Charming, historic, comfortable, relaxing. The restaurant was great. Good service and a lovely meal."

"Family friendly"

"We loved it here and we will definitely be back the next time we decide to visit the Loire valley Conveniently located, right at the city center which made walking the city center really easy. Great restaurants all around and some small markets were close by too which made the trip really hassle free for us The royal chateaux was right outside our room window so the view was great at night when the castle was lit up"

"Sehr sauber, freundliches Personal und ausreichend kostenlose Parkplätze vorhanden."

"This was a great spot to explore the surrounding area, though we were also very happy when we just relaxed at the chateau!. My wife rated the breakfast 11/10, and the my son loved his turret side-room. Aside for breakfast, No restaurant on-site, but they have a kitchen where you can find what you need to have a nice picnic meal out the grounds"

"Très belle reconversion des lieux. Les chambres sont spacieuses et confortables. La restauration et les cocktails étaient très bien"

"Logement 532 a besoin de rafraîchissement. Un douche pmr serait la bienvenue car logement très bien adapté. Prévoir accès piscine pour fauteuil roulant car entrée pas pratique avec marches et bassin pied. Prévoir des plantations sur le terrain pour ombrages. Globalement satisfaits. C est une très belle structure a Amboise."

"Excellent hotel, very close to the castle. Helpful staff, a beautiful setting in the town of Chenonceau. Highly recommended"

"The parking is not owned by the hotel, but is directly adjacent to it with an elevator that comes up to the front door of the hotel. Overall, an excellent experience in a very good area of town close to lots of restaurants I would stay there again."

"Belle expérience. Nous avons dormi dans la suite avec le bain suédois sur la térasse. Chambre avec Sauna. Très propre. Avec du caractère"